Wags Pet Resort

"I had a last minute need for boarding and they took my fur girls in and were so amazing! They were very responsive to emails and let me know how the girls were doing and all the love they were getting. I'll never board my girls anywhere else!"

"We have had multiple stays at this location hoping for better experience each time and there have been questionable things each time we go. Issues ranged from paying for grooming and having a sopping wet dog with dirt on him still on pickup, improper harness placement leading to him almost running out the front door on pickup, blaming my dog for breaking a TV during boarding with a camera watching the whole thing but never showing us that he did it and saying with was broken to start with when we called originally during that stay. An utterly disappointing experience for how much you pay with terrible communication each time we have had an issue."

"Was undecided how to rate. Dogs seemed happy but maybe I’m picky and this was our first time. Boarded my dogs for a 2 week vacation. My neighbor takes her dog here and I had heard good things. Had concerns the very first day and called/emailed and was never contacted.. ever. When we picked up my dogs they were happy. However, they’re covered in fleas! They got groomed while there and this was never mentioned. They are on simparico and took it literally the day before we dropped off. Pretty disappointed with this place. $2300 and the lack of communication/fleas are a real problem for me."

"I thought because of the reviews this would be a good place to go, however I left my 9 month old golden retriever with them for 4 nights and when I went to pick him up we noticed when we got home he had several scars on his tongue, and scratches on his face and apperantly in his eye as well… we noticed when he was rubbing it and it got very red and started watering. They never called or said anything about it after they handed him back to me… which makes me wonder if they were hoping I wouldn’t notice or clearly weren’t paying attention to him in group play. now I understand dogs play but if it’s hard enough to leave scratches and scars I think that’s a bit far… won’t be return I suggest you don’t leave you pet with them either"

"If I could give them zero stars I would! I had my pup scheduled for a groom & told the kid I talked to that she had just been spayed, so they would have to work around the catheter shave on her leg. He said nothing about it needing to be a full two weeks out after spay to groom her (it was 3 days short of 2 weeks) I also had both of my dogs scheduled to be assessed for training, they only had one dog down to be assessed. I rescheduled the groom & the soonest they could get my pup back in was one week later. I had a meeting pop up for work that I needed to take & called them to let them know I would be 15 to 30 minutes later than dropping her off at 9 am. They told me I needed to pay a late fee or reschedule. How stupid do they think people are? I know my dog sits in a kennel waiting to be groomed. No way can I drop her off at 9 & pick her up at 10. They are NOT willing to be flexible at all & there is NO customer service at all! They have lost my business for sure!!! Not to mention that in the past even though my dogs are up to date on shots they came home sick with kennel cough from staying there. Don’t waste your $$"