Sears Appliance Repair

"There is no Sears Appliance Repair at the 7370 Dean Martin, Suite 401 location. It is a different business that has been at that location for 3 years. This needs to be removed from Google. Sears Appliance customers are being sent on a wild goose chase."

"I’m very disappointed this is the 2nd time I have had to call for my washer to get it fixed. On both visits they keep ordering the same part that does not need to be fixed. It’s a different issue and I am still waiting to hear back for the part. This issues has been going on since October 2023. Very disappointing how long it takes for service to be provided and how long it takes for parts to be approved."

"My frustration is two-fold. 1 the tech didn't complete the job, and created a new problem, by not reconnecting the light inside the dryer. 2 the sears system for online reopening the job and eventually being able to speak to an agent, who would not budge insisting that I would have to pay $139 for a new diagnosis. The tech should have thoroughly tested before his departure. Instead a new problem was created because he forgot to reconnect the light cable when reattaching the front panel. The original issue of replacement rollers was performed hence 2 stars."

"Cristian was knowledgeable, courteous, and thorough in his explanation of the possible source of the water drainage problems. He likewise was very effective in going through the dryer checkup. We rate him the very best, 5 stars!"

"This last guy that came was really good. The others before him are all 1 star. They have misdiagnosed my refrigerator 5 times, and still charging me 80 per visit. Choice Home warranty needs to do a better job. I'm a disabled veteran ."