OnTrac 9715 North Virginia Street, Reno, NV 89506
About the Business
OnTrac is a leading institution located at 9715 North Virginia Street in Reno, Nevada, United States. Specializing in last mile e-commerce delivery, OnTrac goes the extra mile to meet customers' expectations and build brand loyalty. With the largest 1 and 2 day ground footprint, they are able to deliver faster and more efficiently. By focusing on small packages, OnTrac saves on costs and offers lower shipping rates to their clients. Serving 35 states and Washington, D.C., OnTrac delivers where your customers are located. They offer a proven alternative to single-carrier shipping strategies, helping businesses mitigate risk, save money, and increase flexibility. OnTrac also provides exciting delivery opportunities for professionals who are passionate about customer experience and attention-to-detail. Additionally, OnTrac uses their geographical footprint and infrastructure to support disaster recovery, hunger relief, community health improvement, and more.
Photos
Hours open
Monday:
07:30 - 18:30
Tuesday:
07:30 - 18:30
Wednesday:
07:30 - 18:30
Thursday:
07:30 - 18:30
Friday:
07:30 - 18:30
Saturday:
07:00 - 12:00
Sunday:
Closed
Reviews
"Shipping is always late and now have received 3 broken packages through them"
"If I could give negative stars, I would!! Found a package for a person HALF A BLOCK DOWN from my house on my doorstep. My address is painted on my curb AND I have a LARGE LIT address sign on my house. It shows that OnTrac doesn't hire drivers that pay attention or who are at the end of their shift and don't give a rats rump! I will NOT use this company for any of my shipping needs for sure! I wouldn't know where my shipment would end up!"
"On Trac has absolutely incompetent staff! These clowns don't even care if they leave your delivery outside where anyone can just walk by and take! Pathetic customer service! Always automated voice referring callers to website, but website does not track your package! A company that needs to stop taking money for an inadequate service! If you were in China, you'd be beheaded in the town square!!"
"Ontrac delivered my package to the wrong door. And when I emailed them to let them know they emailed me back saying it was delivered. When I emailed back saying it was sent to the wrong door and to let them.know I filed a police report. Ontrac said it wasn't there problem. For me to contact seller. But how is it the sellers problem when they sent it out but ontrac delivered it to the wrong address. This is ontracs problem. I'm still waiting for a response"
"OnTrac has never once delivered my packages to my porch or even my driveway( or on time for that matter) not once! They consistently leave them on the porch of an abandoned house in my neighborhood. It's so obvious that no one lives there, and the address is clearly marked. It's the house closest the main road, so I'm guessing it's just laziness, because they have twice delivered my mother and law's packages to the same abandoned house( her house is behind ours). We don't live in a rural area either, we live off of a very prominent road in Reno!"
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