Pioneer Real Estate Center 904 North Nevada Street, Carson City, NV 89703

"I would like to recommend Angela Terrel with Pioneer Properities in Carson City, NV. In Nov. 2022, I suddenly became executor of a trust involving three properties. Knowing little about real estate, I went to Angela for help. She immediately made time for me and worked diligently to help deal with the many complexities involved. Over the course of 2023 Angela guided me through the following: Successfully managed two of the rentals including coordinating roof and fencing repairs, to general maintenance, house and yard clean-up, and tenant communications. Worked incredibly hard to effectively arrange for repair, cleaning, and subsequent sale of two of the homes. To this end, Angela advised and directed me as necessary through all of the, comparables, discussions with other realtors, documents, the title company, etc. Angela is a go-getter, thorough, responsible, and respectful. She stayed in contact with me as we ironed out countless details, and guided me through many challenging situations. I am forever grateful for Angela Terrel, and Pioneer properties, for their expertise, professionalism, and the true caring they show to all of their clients. It is a relief to have a trusted realtor and property manager, and I look forward to our partnership for many years to come."

"I absolutely love my apartment manager Angela. She is so professional and helpful and is on top of every issue I've had. The best experience I've ever had with a manager in my 63 years. All of her workers are the best and she rocks."

"INCREDIBLE!!! Before they helped my fiancée and I buy our home they were our landlord. In the past even if we have cleaned our places almost never received our deposit back but with pioneer our cleaning paid off! The process for buying the house was confusing and they were so patient and worked with us until we understood the process. They respect their owners and want the best for them. My brother also rented out his house working with Pioneer and has had no worries. If you are looking to rent your house but scared people will trash your property then come here! They have your back!"

"I used to Rent from Pioneer and it was nothing but a great experience. Maintenance requests were finished in a timely manner and I was always keep updated. I transitioned to buying the property and the property manager was extremely helpful for a first time homebuyer. Would recommend"

"One of the most unpleasant experiences that I've ever had - these guys are predatory. They kept our security deposit to replace 12+year-old rental-grade carpet. Replacing this type of carpeting after 5+ years of continuous occupancy is normal long-term property maintenance and is not the responsibility of tenants. Their agent excelled at discouraging communication - one moment she'd be schmaltzy and even coquettish, the next she'd be abrasive and overbearing. She very quickly created an atmosphere of hostility and seemed to harbor a particular animosity towards my wife (berating her on multiple occasions). Regardless of whether she was trying to intimidate us, assert some sort of “dominance”, or simply has a narcissistic personality, her conduct was inappropriate and highly unprofessional. She calls herself a “bulldog”, which seems to be a euphemism for "common bully". Additionally, she was alarmingly ignorant about maintenance and installation: she, called our carpentry lumber rack a “woodpile”, recommended using a dish soap solution to clear a sewer pipe clogged with willow roots, suggested that a sink that had been patched with Bondo prior to our move-in could have been repaired (rather than replaced) if we’d “caught it earlier”, implied that the aforementioned old carpet might’ve been appropriate for new residents sans stains, and generally demonstrated a broad lack of understanding of the difference between plastering over an issue and actually resolving it. Both renters and homeowners should avoid them at all costs."