Aspen Vista at Anchor Pointe 548 Aurora View DR, Reno, NV 89506
About the Business
Aspen Vista at Anchor Pointe is a luxurious senior living community located at 548 Aurora View DR in Reno, Nevada. Nestled in a scenic and peaceful neighborhood, our institution offers a range of upscale amenities and services to ensure a comfortable and fulfilling retirement experience for our residents. From spacious and elegantly appointed living spaces to gourmet dining options and a variety of recreational activities, Aspen Vista at Anchor Pointe provides a vibrant and engaging environment for seniors to thrive in their golden years. Our dedicated staff is committed to providing personalized care and support to meet the unique needs of each resident, fostering a sense of community and belonging. Experience the pinnacle of senior living at Aspen Vista at Anchor Pointe.
Photos
Location & Phone number
548 Aurora Vw Dr, Reno, NV 89506, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"All the faculty was nice and gave us everything we needed even let us move in earlier, so gorgeous house, so thank you, so I could be together with my children and grandchildren"
"This place is amazing my wife and I moved in last month we love our neighborhood it’s very quiet and close to everything the staff is super helpful and nice they made the hole process easy and answered all of our questions to get us in this beautiful home."
"Changed companies roughly a month after we moved in, no one answers the phone or returns emails. Online portal has been broken since they took over, no one is working on fixing it. Their office sign is too close to our door, weekly 3-5 times people knock on our door looking for the office. They keep leaving fee notices on our door with no explanation. Today we found out we were signed up for 2 different energy billing accounts, one went to collections and has impacted our credit scores. We pay rent and energy on time every month, this is unacceptable."
"Update: Now they want us to sign a new lease and still will not fix the shower. I have paid for 2 showers for the last 2 years and only got to use the second one for 3 months. Shameful, absolutely shameful. One of the worst places I've ever lived $3,000 a month and for a year and a half. I have not been able to use my second bathroom because they refuse to fix the water damage created by poor installation. They believe they can enter the house whenever they please with disregard to the tenant. They will give you a 24-hour notice a week in advance and claim that they can enter the home between 8:00 and 5:00 for 3 days in a row with absolutely no time or day given to the tenant and if you work nights like we do, they will tell you to find another place to stay for those 3 days because they will not provide you with a day or time that they are showing up. When you advise them the law regarding 24-hour notices, they will threaten you with their legal team. Overall, one of the worst places in town. Brand new houses acting like slumlords."
"LOVE living in this community! From day one that we walked in to inquire about these homes to now, Lupe has been AMAZING!!! Not just her though, her staff is great and very welcoming! We were not your cookie cutter applicants, we had some obstacles throughout the process and she helped and fought for us, which we appreciate so much! The community is very well maintained and best of ALL they are brand new homes and it is a very quiet community ! I will continue to recommend these homes to anyone who is looking to rent !"
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