Aiden By Best Western @ South Reno

"Room was nice for the price. Close to everything. We were disappointed in the help when we arrived. They were not very friendly. Did not tell us about a $100 deposit that was require when we made reservation. The manager although was very kind and got us an extra nice blanket as I was very cold. The room was very clean. The only thing we really didn't like about the room is it was very dark. The picture that we seen on the internet showed a bright and airy room."

"Haven’t stayed here yet, so I hope we are at least happy with our room. Just talked to the receptionist. Their gym is not open 24 hours and their pool is not open and heated year round. Pretty annoyed since that was why I chose this hotel. There is inaccurate info on the official website (on the photo captions). Huge disappointment since all their bookings are non refundable."

"I stayed at the end of the year for a week and the room and the location of the hotel were all excellent My registration was very quick, the only inconvenience was the second night when the shower did not work properly. Fortunately Annmarie (front desk manager) solved the problem and even though it was already around midnight she changed my room, in a very friendly and quick way And what was a nightmare for me she made it happen to see something easy and simple Thank you AnneMarie (I only had a small problem with a teenager who was at the front desk on the morning of January 1st. I think she needs a little more respect and customer service training)"

"I do not recommend eating at the restaurant. The food was unseasoned over cooked and just not good. My biscuits and gravy tasted like salt soup on white bread with my sausage as hard as a rock. Decent hotel. The room was clean and good enough for what I needed. The front desk and waitresses at the restaurant (2 chicks) were very nice."

"Looked like an average hotel from the outside but the lobby was very clean, vibrant and modern with nice decorative touches. The staff were very welcoming and check in was a breeze. We got a suite and an adjacent room for our son. We were shocked to see how spacious the rooms were. The suite had a large sitting area with decent kitchen, cooktop and full sized fridge. Suite bedroom had a king sized bed with a chaise and office desk. The adjacent room had double queen beds with office desk. The mattress and pillows were so comfy that I slept like a baby all through our stay. The parking lots were very clean and the outdoor patio space was very clean as well with evergreen grass, fire pit and pool area that was closed due to winter. The lobby had another sitting area and a gym. The best was having Two Chicks restaurant right in the lobby with fresh food and juice. We ate there everyday! Outside of the hotel, there were other places to eat and shop within walking distance. Very close to the airport and to get back on the highway. Would highly recommend this place. Forgot to mention, this was the 1st place that had a steamer for your clothes instead of an iron! I loved it even though I always carry my own travel steamer!"