Aston at the Waikiki Banyan

"Rooms are a little outdated but with service alone I would come back. Our room had a little mishap & we were moved to a different room within a couple of minutes thanks to Ashley. Shaun & Gill at front desk were great & helped with the back end of that process as well. These three employees made our trip wonderful!"

"Surely we can agree: if you can roll a round object from the edge, down to the Center of the mattress, the mattress’s lifespan is over. There was no way to get comfortable on this mattress. The staff were pleasant and added a cover, but this could never fix the problem. What we can only conclude is someone is hoping guests won’t complain about a clearly dead mattress, instead of spending $500 for a new mattress in a box."

"Stayed at an Airbnb in the building that had a fully renovated kitchen and bathroom with my family. Great location, super economical, nothing to complain. Very happy overall. The Diamond Head view was great. The elevator didn’t have any issues (not the fastest but not that bad either even in the morning). The app to pay for washer and dryer was pretty convenient. Water pressure was good. Self-driving parking can be a little bit tough later in the evening (meaning lower levee spots are taken quickly)."

"I did not feel safe staying at Aston at the Waikiki Banyon, and the staff did not take my concerns seriously. The deadbolt to my room was broken, and I had cleaning staff walking into my room whenever. I had to get new keys to my room multiple times because the key cards would stop working — which became a challenge because elevators did not work most of the time. The room is NOT what was advertised to us. The carpets were filthy and stained, the furniture was old and beat up, the blinds were broken, among a number of other problems. I had to change my room because the curtains wouldn’t close at all the first room they offered. I complained to the staff the first night we were there, but the manager never followed up. I would not recommend this hotel to anyone visiting Honolulu."

"I really enjoyed my stay here. The rooms are nice, clean and spacious. There is a small kitchen where you can use the stovetop, oven and microwave. The staff were friendly and kind. The location is excellent: very close to the beach (2 min walk) and close to restaurants. Nice facilities, including a pool, jacuzzi and a BBQ. You can borrow a towel for the day. Overall well-decorated and pleasing to the eye. I'd definitely stay here again."