Destination Las Vegas Group 1025 South 1st Street, Las Vegas, NV 89101
About the Business
Destination Las Vegas Group is a premier travel agency located in the heart of Las Vegas, Nevada. Our team of expert travel professionals is dedicated to providing top-notch services to ensure an unforgettable experience for our clients. Whether you're looking to plan a luxurious getaway, a thrilling adventure, or a relaxing retreat, we have the expertise to tailor a perfect trip just for you. With our prime location in the vibrant city of Las Vegas, we have access to the best deals, accommodations, and activities to make your trip truly exceptional. Contact us today to start planning your dream vacation with Destination Las Vegas Group.
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Reviews
"If I could give negative ten stars I would as they don’t even deserve the one I had to give in order to leave a review. Complete disaster!! Our wedding was as absolute mess and we didn’t receive anything that we paid for. This company is a complete scam. Do not waste your money!!"
"Not even 1 star!!! My husband and I booked a vow renewal under the Welcome to Las Vegas sign at midnight for our anniversary with transportation to and from in a replica pink cadillac. 2 hours before were to be picked up, I still hadn't heard from then to tell us where to meet the car. So, I called. I got no answer. A half hour later I got a text saying we had no transportation even though I had a conformation email on what we ordered. Then we were told we were not booked for the vegas sign. They finally agreed to have it at the sign if we got ourselves to the sign by 11:45pm. This was at 10:30pm. So, we jumped in a cab an went to the sign. The photographer showed up at about 11:30pm. They took some picture while we waited for the Elvis. The Elvis didn't show up till after 1am because he was called at home where he was sleeping. He wasn't even scheduled to do a service that night. The flowers they provided were wilted and almost dead. It took me 4 days of texting to finally get the photos and video. They wouldn't even send me all the photos that were taken. I asked about a discount, I was told there was no discount. The employees that showed up were very nice. Elvis even gave us a ride back to our hotel. But, the company is the most inept, mickey mouse operation I've ever dealt with in my life!! My husband and I kinda laughed it off as an experience because it was a vow renewal and not our wedding. But, if this had been our wedding, I would've been absolutely devastated. Over $800 for a service that lasted 6 minutes and I could've done myself if I had a friend that looked enough like Elvis and could sing!! I'm still waiting on my partial refund that I will never see!!"
"I would not even give them a star. This company is the worst, disorganized, and deceitful company I have ever dealt with. When talking to the woman, never got her name,, she kept confusing me with someone else and was not organized.. Not only did the ceremony last 5 minutes, but the video you get has no audio. What good is a video with no sound? When contacted, they said it was due to the covid. Which, really it's a lie. If that were really the reason, then why didn't they stick to the 6 feet rule and have us keep our masks on? I wouldn't have minded paying the 75.00 if they allowed us to use our cell phone. But, as it is, I haven't heard from them when I requested my money back. Yes, I have reported them to the BBB. Do not go to this place!!!!"
"I've never had to write a review this bad before but this company earned it. I booked them for a Limo pick up from the Airport to take my friends and I to our hotel when we got to Vegas. Thankfully, the booking was made directly through the Visa Concierge Service. A confirmation email was sent at the time of booking, and my credit card was charged. When we got to the airport no Limo was waiting. I had no missed calls or voicemails, and our flight was on time. I called the number on the confirmation (same one that is presently on the Google maps profile) and it cannot accept inbound calls. No Limo ever showed up, no contact or explanation ever happened (to me, or Visa Concierge). Thankfully as Visa had made the reservation, and selected the vendor I got a full refund courtesy of Visa. These guys however are a complete scam. If I had read these reviews before booking I would have asked Visa to find me another vendor. Thankfully I wasnt left in the middle on nowhere and could just get another car from the booth at the airport. This business is a scam. Avoid at all cost."
"We used The Wedding Chapel in the Sky under this company to book our ceremony on the High Roller Ferris wheel. Our dream wedding fell apart just a few hours before scheduled. The coordinator called to say due to high winds we had to push it back an hour and it could be canceled entirely, and we should have a plan b or change it to the following day. I called the High Roller directly, and they had no issues with wind and didn’t know what I was speaking of. I think these fools didn’t book our wedding at all and went scrambling at the last minute to figure out what to do with us. Mind you we booked this 8 months ahead and flew in from Oklahoma with 20 guests and could not change it to the following day. So here we are out $1500+ from the wedding plus $130 from having a shuttle bus booked take us from the High Roller to our reception. Best believe we are getting a full refund or we will pursue legal action. Do yourself a favor and find another way to book your High Roller wedding without using this company. UPDATE: We have been unable to reach any manager or have anyone return calls and email. The coordinator we dealt with has blocked our numbers and is ghosting us. This is a truly atrocious company with 0 ethics."
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