Avis Car Rental

"I'd give a negative rating if I could. We arrived at Circus Circus Avis having rented a car through Costco. Paid for and selected Intermediate with the expectation of receiving an intermediate (or intermediate-like) car, arrived at front desk only to find that no (combustion engine) cars without upgrade fees were available. After being jerked around, we were FORCED to pay an upgrade fee to get a car at all through no fault of our own - it should have been on AVIS to provide a car at the agreed rate, regardless of the fare class, if there are no cars available. All in all, we wasted almost two hours on the whole ordeal which cost us time and caused us to scrap one of our outing plans for the day. Honestly we were probably better off going literally anywhere else...truly you get what you pay for. Between the deceptive availability and abhorrently disgusting business practices, we will be avoiding Avis altogether in the future for our car rental needs."

"Pretty miserable experience. Wish I’d have rented elsewhere, even if it cost a few $$$ more. Reserved online only to wait 1.5 hours in line because they only had one staff working, taking customers and cleaning the cars himself! Upon car return, they tacked on several extra fees including fuel (we returned 8/8, higher than we started 7/8!!!), making our total bill 130% of the original total agreed upon. We returned the car after 8 hours of use, too… Please seek car rentals elsewhere and briefly read the reviews before you rent."

"Go the back of circus circus lot and to the fifth floor. This is not clearly evident. Key drop off is in the casino near hotel registration"

"Garbage experience. Reserved a Model 3 for our trip to las vegas. 45 minute wait in line. Surprise 500 deposit, which is fine. Then they wouldn't give it to me without 2 Major credit cards? "It's a tesla sir" (30k economy car...) So fine, just asked that put me in something midsized. Woman outright refused, told me.I only rented the Tesla because I got a deal online (their website!) and kicked me out of line to cancel my own reservation & reserve again online? Ridiculous attitude and poor customer service. 3rd time I've rented From Avis/ Budget this year and always more trouble than it's worth."

"I reserved and paid for a compact car. When I got to the rental location they told me that I have to rent a SUV instead because they ran out of compact cars. This led me to needing to pay an additional fee for a SUV rental when I reserved a compact car. They told me that they ran out of compct cars. How do you ran out of cars that were reserved."