CVS 1081 Steamboat Parkway, Reno, NV 89521

"If I could give zero stars, I would. Prescriptions are never filled on time. Even if you get a text saying your prescription is ready, the very rude pharmacy tech will tell you it's not ready, text was a mistake and you will need to wait 20 minutes. I really don't know why they can't get their act together. Unfortunately, I have no choice but to use CVS to fill my prescriptions because of my insurance."

"Everytime I go here to pick up a perscription it's always easily a 20+ minute wait, even if there's not much of a line. Everyone behind the counter always has this crazy "deer caught in headlights" look to them and just seem so freaking miserable. The store itself also smells and is pretty filthy. These are all management issues. Hire more people. If you get a chance to go somewhere else I Def recommend it."

"Have been waiting for my medication for 5 days. Never received a call or text. I finally called. Went to pick up today and the Asian guy at pharmacy window was so incredibly rude when I tried to explain I had called and only needed one of my medications not both. Then he turner to another rude employee and something under his breathe. The ONLY reason I go to this CVS is because it is a drive thru and close to where I live. When you call they are rude! When you pick up majority are rude! I know the world is different now but come on! We are picking up medication that we need! Better manners please!"

"I was told that my prescription was ready to be picked up the next day after waiting five days to get it filled only to be told by the pharmacist that they couldn’t fill my prescription because my insurance company wants me to try another drug. That’s not CVS’s fault but the woman that told me that I could pick it up the next day only to be told that my insurance won’t approve?! Why not just tell me that? Call me, text me, email me literally ANY THING is better than telling me when I’m there to pick it up at 6PM on a Friday. To top it off, CVS won’t let me pay out of pocket for it?! When did CVS become a doctor’s office?!"