Walgreens

"I wish I could give this place zero stars. The pharmacist assistant is not that bright female around her late 40s mexican, I was behind 1 car for 22 minutes in the drive through at 832pm to 854pm Tuesday Dec. 5th 2023 because of this person in front of me who had an insurance issue come to find out after talking to the pharmacist smh.. why would you have people wait behind this car for an insurance issue for 22 mins..? why the pharmacist or pharmacists assistant didn't have enough brains to tell the customer that's having an ins. Issue to come around and park and come in to figure out what's going on with your ins. Instead of doing what she did... she should of said please pull around come In So I can get to the other customers thats been waiting for awhile cause its not fair to them...instead of making everyone else wait for 1 person... that's the right way to do it instead of how this pharmacist or pharmacist assistant handled it.. plus she had no customer service. I'm so done with walgreens and I'll share my experience to more people."

"Cashier refused to sell me beer because I wouldn't let him scan my ID. I told him it's not required by law, he said it was Walgreens policy. Ok. Well my policy is to never shop at walgreens again..."

"Put in an order for some photos using the app. They were ready very quickly and I went to pick them up after work. Quality of each photo is perfect! I am using them to make a shadow box as a gift for someone and was hoping the photos would come out with decent quality. Customer service was great (I don’t remember the name of the gentleman in the photo department). Overall, will be coming here for my future photo needs!!"

"I just moved in the area and went into this location tonight for the first time. Let me just day, TOBY is AMAZING. Not only is he super friendly but his customer service skills are top notch. He went above and beyond to help me out tonight. I've worked in the retail business for over 20 years now and was so refreshed to see someone who genuinely loved what they do for work. Thank you so much for your help Toby!!"

"Just yesterday I bought a fan so that I can blow cool air across my neck in such a hot day and an extra special person helped me her name was Angela. I noticed that she was helpful to all the individuals in line but quickly was able to deal with everyone and get to the next customer. I've seen good customer service and all the years of my customer service and this is some good customer service five stars for Walgreens on 51st Avenue and Bell Road they deserve it it's clean it's a nice store"