Monterey Village

"Crystal is the best lease agent! She is super professional and made move in super easy!"

"Supposed to move in tomorrow at 2 but no one has emailed or answered the phone to tell me how much my deposit is or my move-in fees are? Is not a good look so far if you can't even get a call back during opening hours :( (THANKS TO CRYSTAL) for working on her off days to get us into the apartment bless CRYSTAL."

"So my partner and I have been living here for 1 year and 9 months now. An a lot has happened while living here. Initially the staff working the office the first half of the year where grossly incompetent. Yet since the end of last year we do have some incredible ladies now working in the office and I do greatly appreciate them immensely. I do want to thank Crystal for her time and patience with me anytime I’m in the office. I know I can be a bit of a pain from time to time. Just know I’m grateful for your assistance. Now on to the new leasing manager, and my apologies for not remembering your name. I have the worst short term memory humanly possible. I definitely appreciate your kindness and understanding when dealing with me. (The last few months have been financially difficult for me, especially with my health issues and the stress I have been under) I appreciate the fact you are willing to work with me when it comes to my rent. An thank you for your willingness to help or even provide with suggestions on what I should do. “As we all know adulting is sometimes hard”. I see you making great strides to make this village a proud place to call home for the community that resides here. As for the folks who are looking for a place to call home. Monterey Village honestly is a nice quiet place to live at. Rarely are there any issues. I haven’t had to deal with any loud neighbors or anything crazy. Everyone here tends to keep to themselves and are rather friendly. The location is great if you are commuting to any part of the valley thanks to the 143 and the 202 freeway near by. Then of course you have a variety restaurants and stores nearby to choose from as well."

"Service was excellent. Alot, of stolen packages. Alot of cockroaches. A lot of damage to vehicles due to the attitude of current residents. A lot of unfinished work in the apartment since the day we've moved in from the beginning of the year. This includes uncaulked baseboards allowing travel for bugs to and from. Gaping holes around piping being fed from interior walls. Plumbing clean outs exposed in your apartment. Claims newly remodeled. They are, but it's shotty and incomplete work at best. But hey they painted the parking lot. This is not current managements fault, but they are taking way too long to clean up the mess left over by the old company running the property. Especially for those who are already in a lease and they are breaking their lease agreement with residence. Sorry to the management and staff, I don't like to leave reviews like this."