Weidner Apartment Homes Arizona Regional Office

"Very disappointed!!!! I did all necessary steps to insure my move out was seamless and great, reached out to Alexis to ask about there preferred carpet cleaners and etc HOWEVER, I was charged crazy prices for a stove cleaning (that per my lease contract states $25 per extensive clean ) $100 AND was charged for a carpet replacement when I had Mr Cool carpet cleaning come in to do an estimate and he gave a receipt for $75 that it just needed a cleaning, now I’m being charged for carpet replacement of $288. ABSOLUTELY NOT!! I email all receipts over to the property management and NOTHING!! I moved out of Park on Central because everything is old (gym equipment is broken badly , pool is always out of service, the dog pop and smell is out of control) and the hidden fees are INSANE!!"

"Property wasn't terrible Weidner is where all my problems stem from. I had a call with Maria from the corporate who seemed very bothered and not truly understanding whatsoever. They start all emails with valued residents I told Maria I don't feel valued and who could not explain how they value their customers??? I pay per month for pest control but still bugs all over? I would fire the exterminator. The Gates are constantly broken and corporate said gates aren't for safety? Is that way I have watched with my own eyes cars getting broken into and homeless in the hallways? AS A VALUED RESIDENT THEY OFFERED ME A RENEWAL $135 HIGHER THAN THE PRICE ONLINE FOR A NEW RESIDENT???? NO LOCKS ON THE WALK THROUGH GATES I CAN GO ON..........."

"I leased a beautiful 2x2 apartment to move into the end of June. My boyfriend and I both signed the lease. We split two days ago so I informed the office of the life change that I was dealing with. The leasing agent comes back and tells me that I now must pay an admin fee of $275.00 to revise the lease. I was floored. A life event has happened unexpectedly to me. I haven’t even moved in yet and this is happening. I paid the two app fees and the admin fee to lease. I’m about to pay over $3300 to move in. You mess my first lease up by only charging me $1455 for the rent and I had to reach out to you to inform you that my rent is actually $2055. This was after I signed that lease not realizing you charged me a very reduced rate. However, I didn’t ask you to credit me $275.00 to revise the lease. Had I known my boyfriend and I would split and had I known for such a change I would be charged $275 to change the names on the lease! I would have never ever leased with Flats at San Tan!!! I would like to speak to the regional manager or VP. This is absolutely absurd. I need to make a quick decision on what I need to do for living arrangements. My move date is 6/30!!!"

"Ah, the classic bait and switch tactic: advertising one price online and then revealing a different price when you arrive at the office. This apartment complex, owned by the Weidner group, is not only outdated and overpriced but also adds excessive layers of paint. They are taking advantage by charging an additional $65-75 for water and trash services, without being open to negotiation or providing a clear breakdown of non-refundable fees. It would be a pleasant surprise if the interior of the apartment matched the appealing exterior, but sadly, that is not the case."