Madera at Metro

"I would not advise moving here. The new office team never has an answer to anything. It’s always idk. You don’t really control your heat or air and the grounds are plain in comparison to many other apartment places in the area. I can see why many people are moving away from these apartments. Don’t move here move elsewhere. The hours are not as posted on the website you pay for gates that do not close. Just pitiful completely."

"If I could put 0 This Place gets No stars from me , they've recently changed owners and the NEW MANAGEMENT is TRASH. They’re very inconsiderate and Most Workers DISCRIMINATE very frequently . I use a wheel Chair and I requested a Downstairs apartment . The younger lady at the front desk told me that maybe this isn’t the right apartment for me and I should LOOK SOMEWHERE ELSE. - PLEASE FIND SOMEWHERE ELSE TO LIVE SO MANY OTHER SECRETS AND CRAZY STORIES ITS RIDICULOUS ."

"let them know about the floors being uncomfortably hot when i MOVED IN! they just went huh weird and forgot about it! months later they call me being like “oh you have a slab leak you need to move while we fix it” then they said they could come in when i was out of town to fix it! yay lovely! and then they didn’t fix it or even let me know they weren’t going to be able to fix it while i was away. so now i’m left with a EVEN WORSE leak that’s starting to seep into my apartment and they can’t even answer the damn phone. they also broke my front door and my door knob literally does not work anymore after i asked them to come fix my door because it was so swollen i couldn’t get in and out of my apartment. i pay my rent on time, i’m not loud, i’m not dirty, all i want is a place to live."

"SOOO glad I didn’t rent from here. The communication and service is poor quality. I was first helped by Francis, very nice and welcoming guy! He gave me some info about a unit I was looking into and told me if I came back the same time tomorrow he could show me the unit. I go back the next day and deal with a Bryan. Bryan is extremely rude and seemed bothered by me stopping by to inquire about the unit I was told I could look at. My first impression of this complex went from good to very poor. By Bryan’s attitude I am SO glad I didn’t move forward because the showings are the EASIEST part is the job, imagine when it comes to real concerns and real problems once you become a tenant. STAY FAR AWAY unless you want to deal with rude and inconsistent communication between the leasing office staff."