TerraLane on Cotton 17180 West Sweetwater Avenue, Surprise, AZ 85388

"We have lived here since the first week it was open. We were leery at first because we haven’t lived in a rental in decades. We sold our home and needed to downsize and this place has been perfect. It’s quiet. The neighbors here are friendly and they stay on top of maintenance. It is very clean. We have no complaints whatsoever. We are not smokers and glad there is a no smoking policy here. Five stars."

"I’ve lived in the community since July and absolutely love it. Shelly, Melanie and Diana are amazing and always have a smile on their faces. They’re so welcoming and willing to help with any issues or questions. They communicate well with any upcoming events or information about what’s going on in the community. I submitted issues with my dishwasher after first moving in and they repaired the problem the very next day. I really feel like they care about the residents and want to make our community the very best!"

"Exceptional customer service and great personality… I visited more than one place before selecting TerraLane. The treatment and personal touch I received from the entire staff was A1! I had been to that office several times and never felt rushed, or pressured. At times I was greeted by name… I really appreciated the time and patience they all showed me while making my decision, Thanks to Shelly, Melanie and Diana, I love my new home- Signed first time empty nesters…Tenina G-"

"I have lived here since August and it’s such a wonderful place to be living! Melanie and Shelly at the office have been very very very helpful. They are both so quick to answer the phone or answer the text messages. They are both detailed and communicate effectively. I love how quiet this community is, it’s so peaceful. It’s an extremely clean and well maintained place to live. I’d have to say one of the best things about living here are the apps they have to communicate with the office. I love how easy it is to put in a maintenance request via the app. For example I put in a maintenance request yesterday and within an hour Luis was at my door and prepared to fix the two things I needed help with. Luis is very knowledgeable and has tips and tricks for any and every question I had! Hands down the best experience out of everywhere I’ve lived. He has a great energy and makes you feel comfortable and assured that he is here to help! I could keep writing paragraphs on why I love it here but I’ll leave it with the popular saying, ‘run, don’t walk!’ If you’re thinking about living here, you will 100% love it here."