O'Reilly Auto Parts

"What can I day best auto parts store"

"Today Jameson the manager provided excellent customer service today. He was able to provide me a few different tools so that I could install a part I needed for my vehicle. Thank you Jameson."

"Came in this evening with some questions about a battery and Conner and Jameson were both incredibly friendly, knowledgeable, and helpful. Will definitely be back to this location in the future."

"I went to the closest auto shop (this place) from my house to replace a car battery that was no longer holding a charge. I used my own portable jumpstart that I bought from Amazon. Great device. When I get there, I ask for a battery test just in case. The representative couldn't seem to test the battery with his machine, seeing as he kept placing the red cable onto the battery WIRE, not the actual battery. I said ok well lets get a battery anyway. We go inside, and the rep and his manager essentially says, "Oh wow. This has never happened before. We don't have this battery." And preceded to blame it on the fact that the car is a 2021 (newer) than what they're used to. They recommended that I go to the DEALERSHIP because it's a "SPECIAL" kind of battery. Of course, the car won't start, battery is dead and won't keep a charge. Rep brings out his briefcase sized jumpstart machine to jump the car. Again, ignorant representative connects the red cable to the battery wire. Can't jump the car off. The rep says, "Well, I guess you gotta call a tow company and get it towed. That's why I don't like these newer cars; I got a 2004 toyota carolla straight drive." So I let the ignorance walk away into his store. An AUTO STORE. CANNOT START A CAR WITH A DEAD BATTERY. It's not like the transmission was broken. It's the battery. WELP. I GUESS YOU GOTTA PAY TO TOW IT. Thank God I brought my own portable car jumpstart device from Amazon with me. I jump start my car, and go straight to Advance Auto, who said over the phone that they have TWELVE BATTERIES IN STOCK for my car, and that it's a COMMON BATTERY. Advance Auto replaced my battery within 5 minutes. Every now and then, you run into an auto store that is full of idiots that don't even know how to work on a car. This is one of those stores. Choose anywhere else in the area. If you do go to this store, make sure you idiot-proof yourself before you go."

"Had a broken splash shield from pulling in too close to too many curbs. It was extremely loud and I had no tools to remove the annoying flat bits that attached it to the bumper. I walked in and showed a gentleman a photo of the bumper. He immediately knew what tool I needed and took me over to purchase it. Man was a lifesaver. Great service, great knowledge, thank you."