NAPA Auto Parts

"These employees are the best. If you have a German Car, this is the only place that sells Liquimolly Oil. No oil for German Cars can touch this..in fact one time i used Mobil One for European Cars, and one week later, i said thats it, i drained that oil, as no performance and the engine did not sound right..if its German, get German Oil. They still do things the right way."

"Awesome service at this location. Tucked away from other retail areas, this store is very well stocked. Checking the website first for inventory made for a very quick trip. The gentleman working the register was able to locate everything that I couldn't find. I skip the other auto parts stores in the area specifically for how quickly I can get help and get back to work."

"THE 5 STARS IS FOR THIS STORE ONLY! My mechanic replaced my MBZ's battery with NAPA battery, I didn't like the idea but he assured me that NAPA was good, (was it a lie? wait for it) 2 years later the NAPA battery died miserably, even their electronic tester could not find a battery to test, that is catastrophic failure. I took the battery to the NAPA store on Bell Rd by 32nd st in Phoenix where they tested and told me it was absolutely bad, the battery was under warranty BUT because I did not purchase it (my mechanic did with my money) and did not have the receipt since my mechanic retired a year ago they refused to replace it under warranty, I live in Scottsdale so I called the store in Evans dr, and I asked for the regional manager's number (Mark) , I called Mark and left multiple messages and got no reply at all, frustrated I called the store on Evans again and Bob the Manager asked the number of the battery and purchase date and said he had two in stock and to stop by and get it, one hour later I took the bad battery in and out in under 2 minutes with a new battery on hand with no hustle, no problem, and a smile on their faces as I thanked them profusely Bob absolutely knows what customer service is and how to keep a customer coming back, because of Bob I will shop if needed at NAPA but only his store. NAPA, you got a great leader in that store. P.S I wonder why never got a call from Mark the Regional Manager?"

"NAPA usually has what I need in stock and if they don't they're quick to order it for me and it usually comes in the same day. I have always had great service at this location."

"Great NAPA store in Scottsdale! Has a great professional staff that has over a hundred years in personal experience in the automotive industry. They deliver throughout the Scottsdale area to a large number of auto repair shops. Service is what they're all about! Nice, clean, well stocked store ready for most automotive needs."