AutoZone Auto Parts

"The young kid working there is one of the most retarded person to work at auto zone. I went in for a water pump and a serpentine belt. He looks up the belt on the computer and adds it to cart, but goes back and gives me a completely different belt than what he charged me for. Then when I go back to exchange it, they refused to exchange it because the belt part number does not match the part number on the receipt. That is because he added it through the computer instead of scanning the belt itself when ringing it up. Now not only do I still have the wrong belt, but I also lost 50 dollars for the wrong!! Seriously I would assume he would’ve been able to tell the difference between the part number on and the numbers that is on the actual belt itself"

"People ( Staff ) are very Polite. One Employee, Eric, very professional and Knowledgeable. Super helpful. 1 issue, need to hire some more help. Retail had 1 Employee and looked like, wholesale is in Back and only saw 1 Employee."

"I had to visit this store after work on Friday, 1/5/24, because I received a message about a dying battery or starter. Although they were incredibly busy, one woman (whose name I didn't get, sorry) who mentioned that she was due to clock out for the day, still took time to help me. She used her sensor to learn it was a battery and told me the price for theirs would total about $280. However, she also noticed the battery in my car was a different brand that was usually cheaper and took the time to research where I could find it. She even suggested to save money that I could go to WalMart down the street, which I did, saving myself nearly $100. I thought it was incredibly rare that a business would consider an employee's costs over its own sales. It takes a lot of integrity and desire to really help people and I can't tell you how much I appreciate the time and consideration. Even though I didn't spend money at AutoZone this time, it's treatment like this that will make me come back a thousand times whenever I do need help or parts."

"Ricky and Bill are awesome . They put my battery in and some oil. These two are great guys. They made me laugh. This will be the only autozone I will go to. They have really good customer service. Put my mind at ease. Thank you very much."

"My car wouldn't start after getting my battery changed there and luckily my wife knew what to do but they had someone put in a battery who doesn't know anything about cars and when I went back the manager told me they still need to teach him. How do you hire anyone at a car shop who don't know nothing about cars. If anything were to happen I wouldn't definitely sued this shop"