Mountain West Bank - Meridian Financial Center 1660 North Eagle Road, Meridian, ID 83646

"OMG! We are changing our review from a 1 star to a 5 star. This bank and their team listened to their clients and greatly improved their client customer service approach. Service was polite and fast! Obviously, this bank has topnotch management. Thank You!"

"Had my account for 3+ years with them and I'm relieved that I closed my account and went elsewhere. They are behind the times, don't work with you, and also provide false information and then fault you for it...All in all not pleased with my experience there and I'm sure you wont be either....take my headache for the word."

"Lazy employees. Excessive wait time. Waited on drive thru never got to the teller window when there were only two cars. Finally went inside and employees just made me wait for 10 minutes with me being the only one in line while laughing and having personal conversations instead of actually working. Absolutely lazy people. I am done with this bank."

"I needed to make a withdrawal on a Saturday that was far larger than the allowed daily limit...only the drive up was open. They worked with the Customer Service office in another part of Idaho via phone and Skype and were able to accommodate me very rapidly. Extra thank you to Steven for working hard for me and going the extra miles."

"Not the biggest fan of this bank. The staff is all nice, but If you have a drive through transaction you better have 20 minutes. Not kidding !!! Such an absolute inconvenience! Also if you need to open a new account be prepared to wait a long time as well. This bank has been like this as long as I've banked here, doesn't look like it will be changing any time soon."