Idaho Central Credit Union

"I moved all of my banking over to them after difficulties with a competitor. When moving my auto loan I was clear that I didn't want other charges such as life insurance or gap on the policy. Months have gone by and I have now noticed that they put those other costs on despite my instructions. You shouldn't need an attorney to keep your local bank from practicing predatory lending. I'm sure they will post a reply that this complaint has been forwarded and then I will hear nothing from the bank themselves."

"Worst bank I've ever gone through in my entire life. Poor customer service, employees with servers attitude problems. The card block feature is bogus, it does absolutely nothing and they won't dispute any charges, poor explanation of card block feature. DO NOT USE THIS BANK! Go anywhere else."

"Out would be 5 stars if it weren't for the enormous drag factor of the "team" at the Cherry branch. Don't go to the Cherry branch. I never had any problem or negative experience until the time I was forced in a pinch to go to this branch. The customer service is non-existent and no matter who you are, they will treat you as if you are scum. Drive the extra distance and go to the Linder or Ustick branches. Don't waste your time at the Cherry branch. You'll only regret it."

"Over 15 years a customer. 2 car loans both paid off on time and early. 2 mortgages, 1 paid off one and another (which was worse to get from them than the Spanish inquisition) is current. I tried to get it refinanced last year... Not enough income because they didn't want to count any earning or payroll from our 5 year old business. They did, however, send me a notice that my mortgage would increase $500/month due to interest rates last month. The straw... have a material amount of money in my account and they put a hold on a check that we wrote from another bank account for aprox. $2,000. I call. They said it was policy. They didn't fix it. My policy is that they will be giving out less loans because I will be closing my 10 accounts with them because 15 years, a large balance and flawless record doesn't mean anything to this neighborhood bank anymore."

"I am sure this credit union is working for some people, but this is one that will never have my business. We recently moved here and I am looking for a place to bank as I like to support local. This branch is also less than 2 mules from my house. At first I wrote a message on their website and after not hearing back for 48 hours I called them. I was told that we dont make appointments and there is always someone at the branch to help you with opening business account. So, I stop by the next day at 3pm and the only person who is able to help me is at lunch. I was told they should be back in 45 min. I come back shortly after 5and now told that its not enough time to open an account. Just feel like these people not only don’t appreciate my time, they cant convey the information properly either. Appears like they dont need any new business, so they certainly will not have mine."