CapEd Credit Union

"Got a divorce and tried to refinance my truck to remove the ex wife’s name. My work pays for my truck and no money out of my pocket has ever been spent. Automatic payment for 3 years. Over paying my loan amount for 2 of the three. I got denied for a refinance. Payment was going to drop almost 300 dollars yet… I can’t afford the payment. Yes… you all heard it correctly. I cannot afford a loan for less than what I currently pay?!?!? Switching banks today and will never loan or bank with cap ed again."

"Visited 5-6 times to get into safety deposit box since my husbands passing. They give us different requirements every time. Transferred our property easily, this is last and only problem. Might i add we have been clients over 50 + years - Not much longer. Calling to speak to a human is impossible or hold time 30+ minutes. Their recording even says you will not speak to a “human”. ICCU is so much more “human” friendly. JUST SAYIN."

"Contrary to every review I’ve read, the service I received at this branch was great! Claudia was very friendly, and extremely helpful with getting my auto loan paid off and closed. Thank you for your excellent customer service!"

"I've normally go the one on Linder and McMillian instead but since this one is closer to work I've had to use it a few times instead. The way the tellers treat you is completely unacceptable. YOU DONT EXIST AND THEY DONT CARE!! I'm in the customer service field so I get if you are having a bad day. But I've had the misfortune to experience this on more than one occasion. If I were you and you want to be treated like I don't know a SOMEBODY then avoid this branch and take your happy face to another branch where they have customer service skills and can be professional."

"Terrible banking practices. If they do a loan for a vehicle and they require proof of insurance, you can bring it to them over four times and they still won’t except it. I’m not even sure why they have employees anymore. Everything is basically a giant ATM. Specifically, the location at Meridian in Overland. Even going into the branch multiple times they offer zero help."