Idaho Central Credit Union

"Great customer service. They are knowledgeable, thoughtful, and very helpful. Services are straightforward, and they make your options clear and give concise information while using verbiage that is easy for anyone to understand."

"I'm greatful for always receiving great service over many years."

"Reply at bottom. Doing a balance transfer apparently is much more difficult at iccu than it is at other institutions. Not sure why a 5 min task is so difficult. 4 of my other institutions can do this no problem. AR branches, over the phone, email and even text. I WAS UNAWARE IT WAS THIS DIFFICULT AT ICCU TO GIVE YOU MONEY. Edit: I went to a 3rd branch. Know what I found? An intelligent, helpful, kind and competent young woman. Who comfirmed this is a 5 min task. You guys truly are incompetent at this location."

"Have an account with ICCU and tried to open a credit card with them. I provided them with sensitive personal information, as required, and was told they would start the application process and get back to me. Was ignored several months, finally called their support about it and was told again they would like into my credit card application and get back to me. Its been several months since and have heard nothing. It was a bunch of hassle for nothing and will be going elsewhere for a credit card."

"The tellers seem competent and are energetic and polite upon arrival. They are competitive with loan rates. Good location."