2nd & Charles 401 U.S. Highway 190, Covington, LA 70433

"I dont typically have any issues with this store, but I went last week some time. I had a bunch of books that I wanted them to buy back. The person working behind the buy back counter was extremely rude and was rushing me on everything. When I walked in, I told them I wanted to do the buy back. The worker, before I could everything out, interrupted me and said "get a white tote". While I was getting my ID out, they told me "hurry and fill this out we can't do anything without this filled out." I had a book that had a corner that was slightly curled up (no more than what you'd find at a book store) and they told they couldn't take it because it was too bad of condition and then slammed it onto the counter; however as I was walking around the store, I saw multiple books that were in much worse condition than the one they told me I couldn't sell to them. I was in the store for over an hour waiting for my offer since I do not live near the store and wouldn't know when I'd be back. Before I went to checkout, I went to check on the status - to which the worker told me that it would be a while because of all the bins they had - but the worker was playing on their phone. When I arrived, there was only 1 bin in front (that I could see). The employee was just extremely short and rude to me and acted like I should have known every single thing happening. Customer service skills need to be better trained on them."

"Great store for used books. But only if you have plenty of time to browse. New books are (for the most part) cataloged in an orderly fashion. Previously loved, not so much. The clearance section is a hot mess."

"A large used bookstore. They sell plenty of used books too. Lots of neat branded and Disney items. They sell records of all sorts. Friendly employees. No plastic bags at checkout, bring your own."

"Amazing place. I used to live in town there and had no idea about this place. My brother suggested it while my son and I were in town visiting for Labor Day and WOW! We made a family event that lasted a few hours and was pleasurable for the whole family, with a 1 yr old, 3 yr old, 8 yr old, 13 yr old and 3 adults. Will definitely be back"

"Disorganized. Hard to find any books you want. Big signs saying, "fiction" all over one side, so you assume it's all the fiction. No. But then the smaller sections they don't have labelled so you have to wander trying to find the authors/book type you're looking for. They have some fun random things, like Disney merch and Funko Pops, but it's all overpriced. Especially when some of it is second hand."