Fred Meyer Jewelers

"Had what I was trying to find, quite a selection, store is clean and customer service is friendly. Great shopping experience."

"Went to get my ring sized, because I didn’t like how tight it is on my finger, and the Tracey tried to talk me out of sizing it how I wanted. Said it’s supposed to be tight on the finger “like that” with a little struggle to pull off, basically saying it’s fine. . I proceeded to tell her I would like it more loose and she kind of laughed at me through out the whole process. Me and my sister both thought she was being rude and short. She then put the order in, took the ring and said she would call me shortly to let me know what’s going on. I had to call back to be notified I won’t have an answer until Tuesday. I myself work at a Fred Meyers and know that’s not how you are supposed to help a customer. Tracey does not give good service."

"Took a watch in to get a battery replaced, was initially told by a lady that they would have to send it into their "watch expert" to replace it, and another associate said she thought she could figure it out. After she took my watch and got the backing off and removed the battery, she said she was having issues getting the new battery seated. She then called over the manager to look at it, and I told them not to worry about it, and that I would take the watch elsewhere as their lack of experience was making me uncomfortable with my watch. The associate brushed me off and said "we've almost got it." It took her an additional 5ish minutes of working on my watch under the direction of her manager (the same one who had originally told me they couldn't work on it) to finally get the battery in. Not planning on giving them any more of my business."

"I called today to inquire about my ring being sized, before I could even ask my questions Veronica cut me off and told me Noting will be done until 6. Little advise, let the customer finish telling you why they are calling before interrupting them, and telling them the answer to what you thought was their question. Will not be going back to this location after picking up my ring."

"I have never...I mean NEVER...had them fill a prescription or take an order without some kind of problem. It's got to be some kind of record. Truly abysmal. I may work next door, but I'm taking my business to a less convenient but better run location."