Petco

"Very nice and helpful staff. Will definitely return to this store. Had items in stock."

"Staff was not very knowledgeable. I inquired about a larger bag of dog treats, and they had no idea it was on sale, couldn't tell me any more than I don't know check another store. Didn't know how long the sale was going to last or even worth going to another store. They just dismissed me and started fiddling around again"

"Just had my senior golden retriever and senior BMD groomed at the Hayden Island Petco We were greeted promptly and cheerfully by Anthony who was scheduled to care for both of my dogs for ear cleaning, teeth cleaning and nail buffing service. I stated that those were not the services I wanted. Instead I wanted their nails cut, a good brushing , paw pads trimmed with hair between pads cut and a sanitary groom. Anthony said he was not checked off to use the clippers yet but he could do all the other services. It was decided that Taylor would clip our BMD who was more challenging and that Anthony would do the Golden with supervision from his manager. His manager came in 10’ after Anthony began and walked right past him. Anthony asked for guidance twice and both times his manager said “ don’t over think this”. Finally frustrated as to not knowing what to do and getting no assistance from his manager, Anthony again asked for clarification and help. The manager walked over and snatched the clippers from Anthony and said “ just cut around his privates. It doesn’t need to be perfect “. Anthony did his best in a bad situation. That was the worst display of “management “ I’ve seen. Sorry Petco. I will not be going back for more grooming services"

"First of all I want to start that I don't generally shop at this Petco. However, for my 8 week old puppies, it was the best choice. IMPRESSIVE and AWESOME customer service from the veterinarian, Jasmine Streeter. I will bring my pets to Jasmine all the time. She is knowledgeable, pleasant, friendly and patient. Thank you for wonderful experience getting Lady and Coconut their shots. We will be back."

"Was directed to go to this Vetco from the Vancouver store because they had a clinic there that could see my dog. Booked appointment, check in and was told that they could not see my dog after checking in without the Doctor even taking a look at my dog. They did not charge me but made the decision of not seeing my dog based on him being a Siberian Husky and he had red inflamed skin due to fleas. I was in there to get his booster shots and a flea treatment along with a checkup. the lady that checked us in came back and informed us that the doctor said he needed to go to a hospital due to his skin irritation. The doctor did not even look at my dog. I called a mobile Vet with a Doctorates in veterinarian medicine, and they scheduled an appointment within a week. This is the second time that Petco has refused to service my Husky, the first time was for nail clipping only with all of his immunizations being up to date. They pick and choose the breeds that they will service even after you check in and they say that they will take the time to look at your pet. Take you business elsewhere, not worth your time or your pets stress. Waste of time and energy, until they get better service I would not recommend them."