United States Postal Service 733 Struck Street, Madison, WI 53711

"Just lying worthless people at this location, and don't feel bad saying so after reading other reviews and seeing first hand other people's complaints while waiting in line. Stay away from this location (or the USPS for that matter) as much as you can. And they don't care BC nothing can happen to them. Typical govt employees."

"Arrived at 8:30am. They open at 9:30, that’s on me. But the expansive Self-Serve section was completely devoid of the priority mail envelopes that I needed. I did wait around a few minutes to see if anyone was coming to replenish supplies(I could hear workers behind closed doors) but no one came."

"DO. NOT. COME. HERE. Lines are usually 15-25 people long, and it takes a minimum of 30 minutes to get to the front (though more often it is 45+ minutes). I've shown up right when it opens and still had to wait over 30 minutes, since everyone tries to get in early to get out of there early... and it still doesn't happen! Rarely is there more than one postal worker working (if there is another, it is solely for passports). I'm not sure if it is just extremely bad management, disgruntled coworkers, or if it is just deliberately understaffed, but this post office is completely miserable. Miserable postal workers, and dozens of irate customers."

"The lady was in charge of the passport applications on Thursday December 28th / 2023 she was extremely rude... Incompetent Worker- unhelpful and has extremely poor customer service skills. -Management should review how to train this kind of staff member. 0 star service and unprofessional worker!!"

"Since this post office never answers their phone calls i am leaving this review in hopes a manager see it. Who ever was delivering mail on Saturday to 1200 John Q Hammons Dr. STE 500 DID NOT pick up our mail. Instead they put the mail they were dropping off on top of our out going mail. Not good."