Bridewell Hilltop Boarding Kennels & Cattery 325 Sunset Trail, Novato, CA 94945

"Great kennel with very reasonable prices. Our dogs have stayed there tons of times and they always get so excited when we turn onto the road that leads to Bridewell. They clearly love it there. Staff is great, really friendly and knowledgeable."

"I've taken our dog here for over a year now. Always very friendly and adaptable. Our dog has gotten to be rather unfriendly and difficult in his old age but it hasn't been an issue for Bridewell, as they are able to cater to his "No Contact" needs. They are actually the only place we've found who are willing and able to bored him. I'm very grateful. Good spot."

"When I went to pick up my dog she had a sore on her tail, probably from chewing out of stress. Totally raw, very painful. People who work here failed to ever notify anyone in our family that this was happening. She also dropped from 40+ to 35 lbs while here. My mom (who is by no means a veterinary nutritionist) provided improper feeding instructions, when I asked if they had started feeding her extra I was told something like “those are the instructions you gave us what did you want us to do?” Maybe let us know she was losing weight and use common sense to feed her more! Communicate. To put into perspective that’s like someone dropping from 180 to 155 in a matter of weeks. Really terrible guys, do better. Would not recommend anyone keep their dogs here, Tails of Terra Linda provides much better service. So sad to think other dogs might receive the same treatment."

"I checked out this facility and you can hear the dogs barking and crying from down the hill. The staff were friendly enough but the conditions looked sub par and the dogs seemed intensely unhappy, more than normal separation anxiety from being boarded. Yelp was overall favorable but there were a few horror stories I should have taken more seriously before coming to check out the facilities. 3 of their previous 4, now 5 including this one, reviews on Google+ are from people in India, and within the past month. Not a lot of vacationing in this part of Marin, and I bet people wouldn't bring their pets from India to board them while on vacation. Disingenuous, and a little alarming at how those reviews came into existence, I would imagine you could buy reviews fairly cheaply from people overseas."