CVS 2035 Novato Boulevard, Novato, CA 94947

"Monica deserves a SERIOUS raise, she’s absolutely incredible. Best pharmacist award goes to her."

"Finally the CVS in Novato at the Square has some amazing employees. Evelyn was awesome! She was friendly, helpful and knew how to use a coupon I had loaded onto my card and forgot about. So many times the employees were slow and uninformed. I hope this is the start of a new era of employees. She was wonderful!"

"Went to pick up prescription for my daughter and the lady cannot even capture the birthday and name correctly. Then I gave her the insurance card with all info on it, she still cannot find the prescription. I was asked to check with my doctor, doctor called them and then they found the right info. When I call back to confirm it is ready for pick up, I was told by another lady that yea it is ready a while ago. Then they thought they hanged up the phone and started gossip/laughing that I cannot spell my daughters name right. Come on, I gave her the insurance card with all info, how can she missed the name? The lack of professionalism in handling customer’s info is terrible and racism. Never use this CVS again."

"Terrible pharmacy. People there dont care. You order a prescription 11 days ahead so it would definitely be there, your told its there but day you pick up now its not and cant even tell you when it will be there. Will never use them again. Got prescription at Costco same day and half the price"

"Apparently the employees have to be searched before they leave for the day, so be prepared for disgruntled, rude workers cutting to the front of line at random to have their bags searched by the cashier, while the confused customers continue to wait and wonder what’s going on. If one of their unhappy, rude employees stealthily cuts in front of you when it’s your turn to be checked out, don’t bother asking why. You should know the store policy that employees need to be searched before they leave."