The Lofts at Carlsbad Village

"Quite possibly the worst apartment building I have ever lived in. Please save yourself money and stress by not moving here. Unless you live on the top floor, you will not have a great time living here. They advertise this place as "luxury" but trust me it is far from it. They did not build this place with high-quality materials. If you have an upstairs neighbor, you WILL hear stomping all day and it is not soundproof as they say it is. You will not know peace living here. I can't even lounge in my own room from how bad stomping is. Management is a joke and does nothing to fix the issue. The showers were not built correctly so they leak every time they are used. The windows are not soundproof and you will hear the freeway. The actual building is suffering from structural damage and is very visible when you look at the many cracks and leaks in the garage. I have a feeling this place will be shut down in a couple of years for the lack of structural integrity. It is extremely overpriced for what you get. Please save yourself from moving here, it has been a nightmare being here and I wish I never moved here, it is the biggest mistake I have ever made. Most of these "high rating" reviews are fake and from people that only went for a viewing. Take it from me, an ACTUAL resident, please do not believe the lies they give you. There are way better options than this place."

"Lindsay and Jeremy were really nice and presented me 2 of the apartments. Lindsay was really professional and answered to all my questions and curiosities regarding apartment, lease, property and application. Thank you!"

"My husband and I will be moving in the first of the year. I would like to say a big thank you to Jeremy and his manager for helping us out with this transition. Jeremy was awesome and answered all our questions. Very professional and pleasant. Thank you can't wait to arrive!!!"

"My wife & I visited here several times during our apartment search and want to share our experience. 【First of all】 10 stars for Jeremy!! This man knows how to treat prospective tenants with warmth, respect and patience. Jeremy went above and beyond to show us various apartments at multiple visits. He never left a busy/hurried impression and always said "sure let's go see it" and went to show us what we needed to see. He surely has a natural talent as well as competence as a salesperson and brings his whole self into the process. 【Amenities: 5/5】 Beautiful lobby area where you could do home office, read a book or otherwise enjoy a change of scenery. Super maintained and gorgeous Pool/Whirlpool/Social area with BBQs and nice seating options. Indoor gym with Peloton bike and outdoor calisthenics space. We visited a lot of places and didn't see any other place with this level of gym amenities! 【Apartments: 5/5】 The rooms are brand-new, with clean flooring (not the carpets you find elsewhere in Carlsbad). Each apartment comes with top-notch kitchen appliances, washer and dryer. Different room types are available - 1BR is fully sufficient for one person. We are a couple, and definitely felt that we would need a 2BR to comfortably live there. Typical tenants seem to be single persons or young couples, but there is some diversity in age group. As The Lofts have a fairly large number of apartments, there should always be an opening for different types you can check out, to find the apartment of your dreams. 【Location: 5/5】 The Lofts are perfectly located in Carlsbad, close to The Village and opportunities for grocery shopping. Walkability is top notch. You can even walk to the beach in 15~20mins!! As a sidenote, you might walk into homeless people outside of the facilities due to the central location, but they are just going about their own life (we were never approached) and this was really no issue for us. Jeremy and the team are taking care to keep things safe, and people can only enter the building or the parking lot with a key, the doors and windows look solid. Unless a tenant would let someone shady in, there should really not be any concern about safety. Again, the location is absolutely perfect. 【Price: 0/5】 You cannot trust the prices shown on the website. We would have moved in this week if the prices had been as shown on the website. Unfortunately they are not. Upon visit, we were told that the "actual" price different than what is shown on the website - significantly higher and beyond the comfort zone of what we would expect for an initial rent. Jeremy mentioned that it is known since ~2 weeks that pricing on the website (and Zillow etc.) is not what he sees on his screen. As the web prices are generally lower and it seems limited urgency is given by management to fix the issue, it looked somewhat fishy to us (are they trying to lure people to visit?) and obviously led to disappointment. If Jeremy were given authority on pricing decisions in the $300+\- range - we would have moved in this week. Jeremy (as well as us) knows that some of the apartments have been standing empty for months, while others get rented right away - typical pattern when something is somewhat overpriced. Thanks again Jeremy for the top notch service you have provided to us as prospective tenants!"

"I put a deposit down on an apartment and went through the entire application process back in June - my application was cancelled due to my move date being too far out. I STILL have not received my $500 deposit. I have reached out via phone and email countless times with no response back. A unit became available that I wanted to lock in even - no response. Terrible customer service. Reviews elsewhere say the property is managed poorly and there's short term rentals (Airbnb) on site."