Sonterra at Foothill Ranch Apartments 26322 Towne Centre Drive, Lake Forest, CA 92610

"The worst place to live. Typically, the leasing office is closed or no one is there. The maintenance request takes forever to fix. The wall is very thin. I can hear everything and have no privacy. And very noisy every weekend because the restaurant is close by playing music loudly until 11 pm or so. I heard several times the resident fights in the middle of the night inside of property. The laundry unit sucks. Not worth paying over $3,000 for this quality room. We have many different choices! Never recommend Sonttera."

"We've toured the apartment complex twice and both times Pooneh was extremely helpful. She let us take our time so we could look at a few apartments but also walk around the complex. After our visits, we emailed her more questions we forgot to ask while we were there and she went above and beyond to answer each one, which we really appreciated. While we walked around, we also talked with a few residents. All had good things to say about the complex and how it's managed. So after much searching all over Orange County and beyond, it looks like this complex wins out over all the rest we toured."

"It was absolutely my pleasure to meet Pooneh. She helped me and my husband to find our perfect apartment in Sonterra. Dream of my husband was to live on the last floor and Pooneh made this dream come true. Placement of kitchen, bedroom, bathroom and living room is so exceptional and unique. Pooneh and her manager were so caring and responsive to us. This apartment complex is really very clean, it was very important factor for me. Pooneh, you are the best: so beautiful, clever, charming and organised! Thank you so much for all you have done for our family! Anastasia and Sergei"

"Classic bait and switch when browsing for apartments. Be careful of Pooreh in the leasing office saying she can reserve units for new residents without applying. We went in on a Saturday to look around and were helped by Pooreh who had mentioned multiple times to send her an email that evening so she would be able to reserve a unit. Even though they were closed Sunday/Monday, she said she would honor the rate and the unit discussed. And well Pooreh didn't do that. I wouldn't be writing this if she did not follow up on her claims and promises. I hope everyone is aware of this when they are looking for their own place to live. Watch out!"

"Sonterra apartments at Foothill a ranch are very impressive!I feel safe with it being a gated community and in a nice area accessible to every store, service and restaurant I could need/want. Every single staff member is friendly, resourceful and provides exceptional customer service. That’s rare! In particular,Pooneh, a leasing consultant, is so kind, accommodating and wonderful at her job. Her attention to detail and her ability to make residents feel valued and at home, is truly remarkable! Christopher, the manager is also very friendly, knowledgeable and helpful. The apartments are spacious smart apartments with all the desired amenities that are hard to find like in unit washers and dryers and available garage options. Sonterra apartments are also clean, well maintained, quiet and pet friendly. Things are actually done in a timely manner and I feel cared for as a resident. The community portal makes things such as paying rent online or requesting repairs very convenient and easy. This is the BEST apartment complex I’ve ever lived in by far! The staff, the apartments and the location simply can’t be beat….."