Jackson Flats Apartments

"extremely poor and unresponsive management. they dont give a * about you. at least thats how they make me feel. I've had my bedroom window locked shut for months and finally had to contact the city of hayward to help me. why they couldnt just fix the window? i dont know because they dont communicate. I shouldnt have to be the one to reach out or light a fire under them to do something. its their job to be proactive in these situations and they arent. im assuming because they dont care and dont take these issues seriously. literally a job they are getting paid to do and not doing it. my kitchen sink flooded one day and no one responded on the emergency line. its really just ridiculous at this point how irresponsible they are. take your money else where."

"Horrible management. They don’t ever answer the phone there never in the office. They clearly don’t care. Avoid at all cost living here horrible apartment complex. MANAGER! Very unprofessional! No idea how she got the job. The whole staff they must be desperate to just hire anyone from the street."

"Not recommended. The apartment itself isn't bad but the management is horrible. We called, no one answered. We left messages, no one called us back. They charged way too much for trash, water and sewage and they don't even probably handle trash well."

"Dont move here your car will be broken into or stolen.. They always turning off the water without notice. There never no office manager here fpi just collect the money and leave. There washer machine are always broke. There is only 4 washer and 8 dryers for this whole complex. No security and it dark at night. The apartment is super HOT in the summer. They start one project and wont finish it. They dont do any repairs in your apartment.."

"If I could give 0 stars I would! I moved out March 2018 it’s now May 23rd and HAVE NOT RECEIVED MY SECURITY DEPOSIT BACK! I am taking them to small claims court now, I left my apartment in better condition than I moved in. The neighbors smoke weed and kids run crazy. Cars get broken into and office staff is terrible, they don’t return calls or follow up with ANYTHING. DO NOT MOVE HERE! **UPDATE** I did not receive my security deposit back until October 2018 AFTER I filed my small claims case. I called them everyday 3 times a day left voicemails to anyone and everyone in the company. NOT ONE CALL BACK! They issued my refund in my children’s name instead of mine and my husbands name. This place is a joke took a whole other month to receive the check under the correct name after it was “expedited overnight”."