MacArthur Commons 540 39th Street, Oakland, CA 94609

"4 stars instead of 5 because nothing is perfect. I really enjoy living here. I’m on first name basis with a number of staff Lisa, Jamal, Greg, Guillermo, David and I enjoy seeing them around, they are less like staff and more like great neighbors."

"Awful customer service from the leasing office. Lisa is the only one who is doing all the work. The maintenance team has been amazing since i moved here two years ago. And no i dont think i will renew my lease this year because of their stupid policies and customer service"

"Im a Delivery driver for this building and its a really tough route!! But if you met their resident liaison Lisa , omg she makes the package process that much easier for drivers She is very valuable and amazing spirit Shout out Lisa J"

"UPDATE 9/14/23: actual building management is no longer communicating in regards to the SPIT AND ASH situation that continues to occur. Instead, they’ve taken the issue to upper management (after asking them to do so in the beginning to which Brianna says “there’s no upper management, it’s me”. A clear lie) because they can no longer deal with the problem tenant. Instead they will install “flooring” on the upper balconies so that no spit and ash will come to my area. Isn’t that “great”? They placate and accommodate the tenant who is still clearly breaking the lease agreement. Additionally, the “upper management” person has not gotten back to me after a week’s time has passed. Was told that they are doing a “corporate party”. How convenient huh? Last time I checked, it’s the building management’s responsibility to maintain the cleanliness of the community and space they are “managing”. This clearly shows that they are horribly failing at even doing that. Wow. I’ve been living in this community for the past year and half and just a had a very negative interaction with their “resident liaison”. Totally rude and had a condescending tone over the phone and interrupted me multiple times. I’d like a reply from building management ASAP UPDATE: Lisa the resident liaison has been great, and so has the maintenance crew and Jamal Jamal from security. However, MANAGEMENT can’t seem to manage their tenants. I’ve been experiencing spit, ash, and urine dropping on my patio floor and white furniture. All management can do is “follow the process” here’s photos of the spit, ash and urine dating from September 23rd. There’s even video proof of the tenant smoking and spitting out of his balcony, and MACARTHUR COMMONS management has been powerless to do anything about MANAGING THEIR TENANTS, which is what they call “their business”. Let’s see if they read this and actually do something."

"Recently moved in here and could not be more happy with this place. Amenities and building are beautiful - pool, gym, yoga/spin room, lounges, decks, Firepit, parking garage, etc. Units have high ceilings, washer/dryer, dishwasher, large bathrooms. The layout of my studio is great and actually feels more like a junior one bedroom. The building is surprisingly quiet for how many people live here and I hardly hear foot traffic, neighbors, noise, doors, etc. What really makes this building stand out in my opinion is the building staff. Serious shout out to Lisa who goes the extra distance to make sure packages are delivered correctly, are not stolen in lobby, are securely stored, helps with larger returns, and just generally goes above and beyond. Nightly trash valet is easy to use, security is on site at night, and the leasing office staff are available, friendly, and very helpful. I recently moved in at the same time new management took over the building and I could not be more grateful and pleased so far. Highly recommend living here."