Nobu Hotel Palo Alto

"Loved this hotel. Amazing location, rooms and service. The gym is small but is really clean and does the job. I had some issues setting up the wifi, but once I asked for help it was sorted. Totally recommend"

"Excellent rooms but service has become abysmal. Every small thing took 2-3 calls and reminders to the front desk. Cleanings were missed. The manager offered to take off charges for food we never ate. Someone else's charges were on our room which the manager didn't fix either despite promising to fix. Had to deal with them at checkout. Overall, 2* service and management in a 5* hotel. Will not recommend for business trips."

"- Great location close to the Stanford campus - Beautiful interior - Button-operated window shades are really cool, if a little slow - Toilet seat opened up when it sensed your presence, and had a fully featured bidet - Room itself wasn't too glamorous, but adequate and comfortable."

"Had an amazing experience staying for 4 days and nights. The service was excellent and efficient. Good food and service at the restaurant, loved our room and room service. The linen robes and slippers, and overall ambiance was stellar. Can’t wait to visit other locations"

"Although beautiful and nicely appointed, the rooms feel very small next to the incredibly large television. The lights appear to only be in ‘moods’ so there’s no way to have a reading light on next to the bed without several lights on in the ‘evening’ mood. Air conditioner blows into your face on one side of the bed as they don’t have standard ducts in ceilings and the size of rooms mean they‘re really warm for sleeping. The location is fantastic and the employees were very nice."