Redding Inn & Suites

"EVERY HOTEL/MOTEL NEEDS A HEATHER!!!! My husband is driving from Fremont, CA to Everett, WA and his truck broke down. He is getting it towed to the Lithia Toyota and needs a place to stay the night. Heather was patient, kind and VERY VERY helpful. Heather thank you for making this day that is full of unexpected terrible situation into a light at the end of the tunnel!! HEATHER MUST get a raise and promotion!!!"

"Extremely rude front of house staff, dismissive on check in and would not acknowledge any issues with the room. Location unsafe and neighbours loud/disruptive. Lights not working. Carpet dirty. Room dingy, small and filthy. Bathroom towels not changed, covered in stains and make up. Bath dirty, hairs all over & damaged. We refused to stay out of fear of safety after reading other reviews and seeing the police arrive before 7pm to speak to residents. No offer to refund despite having been checked in for the grand total of 1 hour and spending less than ten minutes in it. No apology for the state of the room, receptionist verbally aggressive and wrote down our card details, refused to remove them."

"We get there and the room has no microwaves no mini fridge okay fine. The room itself had cobwebs on the top corners of the walls where the wall sits the ceiling ceiling all the way around the room. Beds were not all that comfortable at all. Yhr bathrooom area had that old bathroom mildew smell. Shower had sticky residue from an old bathtub mat. The inside of the main entry door which should have been white was just absolutely filthy. One of the two beds had stains on the sheets. The bath towels had stains on those. It's like someone wiped their greasy hands on them. Overall it was not a very pleasant stay. Certainly not worth the money paid for it"

"Okay, so I did edit my original review, because there has been staff working here that have changed my opinion and my first impression of this place slightly more in a positive perspective. They made me aware of an affordable rate when renting a room by the week, which saved us money, as well as being flexible on the checkout when extending our stay here to work around my work schedule. After they worked on trying to fix or door lock with no success they gave us a different room that was nicer and had easier access for us downstairs. There is room for improvement in a few areas, but it seems the longer I stay here, the more I can see the staff does what they can with what they can. I am curious to see how my review might change based on extending our stay another 7 days tomorrow."

"Rooms are clean enough, no bed bugs at least. Outside looks worse than it is. Evening front desk guy is rude and obviously doesn't much care for his job. Wifi is terrible, if you manage to find and connect it, you can't load anything. Tethering my phone was faster and more reliable. Cleaning staff lady was very sweet and helpful. Ants in the room so don't keep any open food. Half of the outlets are lose and won't actually hold your plug in. All in all it's a decent enough property, just don't expect much. Beds are comfortable enough but thin and more on the firm side."