Quality Inn Redding near I-5

"Room 110 - smelled like it had a leftover cigarette smoke smell. Two twin beds - The one by the door the sheets smelled like cigarette smoke. And there was like hair etc. on the sheets. The other bed smell clean but there was pupic hair on them. & bed bed crawling on the pillow. Pillowcases were dirty. The two chairs were filthy, The floors didn't look like they've been cleaned. There was some kind of sauce splattered on one of the walls. I didn't wanna touch anything or anything to touch my stuff."

"The rooms are exceptionally clean, the service is great and the security here is beyond my expectations. Chris at the front desk is very helpful and considerate."

"Very comfortable, clean. Nice breakfast. Accessible rooms. My total was 111$ for a handicap room."

"Staying at this hotel was one of the worst experiences I've ever had at a hotel. As soon as we walked in the room, there were bugs crawling on the floor and noticed that the night stands and tables had oily substances on them like they were never cleaned, and the sheets had crumbs on them. After cleaning everything ourselves and finally laying down the people in the room above us decided be obnoxiously loud in their room (stomping very loudly back and forth across the room, moving tables or the bed, dropping stuff on the floor) ALL NIGHT. The second night same thing happened, so we call to complain since it wasn't stopping after 2 hours. They still were loud after being told to quiet down. If you plan on staying here, I suggest to bring your own cleaning supplies, bedding, and request a room with no one over the top of you."

"it had been the most unpleasant experience ever. I booked 2 rooms for 2 nights. We went to local national park for a visit and when we came back after an exhaustive hike, we found out that our luggage was removed from the room. Upon calling front desk they said that the room was booked only for 1 night. It was late at night and we were asked to leave or book another room. After a long conversation or argument with the staff it was clear it was their mistake as they gave us the wrong room. No empathy for their customers. I had to cancel our rest of the trip and drive back home 400miles away with my kids. I do not recommend this hotel."