Wings Over Madison

"This place used to be alright. But over the years the quality of food and the overall service has declined. The service is some of the most monotone service around the Shorewood Hills Area. This store seems understaffed and the workers are visibly upset most of the time. Placing an order is easy but if you ever have issues with your order it’s a little harder to get help and are expected to try and reorder instead. It is also very obvious that the manager Brian chooses to treat some customers better than others, and instead takes his frustrations out on customers. Not professional or friendly."

"We catered Wings Over for a work event. The manager (Bryan) responded fast and was easy to work with. The event attendees loved the wings and the sauces. We ordered tenders and bone-in. The food was ready on time and the staff were friendly. I would definitely order from them again."

"The place is open pretty late, so it's my go-to after a night of drinking. Last night I mistakenly ordered pickup instead of delivery and passed out. Today I called and the worker named Brian (the nicest man on the face of the earth) hooked me up with the same meal (made fresh) for free. I cannot stress how nice he was- if I were not already a regular customer, I would become one just because of the service."

"I loved Wings Over but I'm probably not gonna order again after getting these ridiculously small tenders. I honestly thought they messed up my order and I got a kids meal. They're like the size of something from McDonald's, except I paid $18 for them. So disappointing that every restaurant is doing this now. Same price, half the food. Literally. Just a few months ago the same order was genuinely twice the size. I had leftovers and then some."

"Good quality chicken, way better than the "other wing national chain". We didn't feel so thirsty or gross after eating, either. They re-heated very well on day 2. Actually, the lemon pepper rub had the best reheatability vs. the other two that had sauces (something to consider if you plan on ordering extra!) We did honey bbq, golden bbq, and the lemon pepper dry rub here. Also, smelled so good even the cat had to come check them out ;)."