Sleep Number

"I came in looking to buy a pillow, and the salespeople were top notch. They were knowledgeable, friendly, and knew exactly what sort of pillow would be perfect for my body and side-sleeping. It's about a week for shipping, but I'm looking forward to sleeping on a comfy pillow instead of one that's nearly old enough to vote!"

"HORRIBLE!!!! Bought the queen i8 with adjustable base I was told in the store by the sales rep within the first 100 nights everything is returnable I witnessed this being told to other couples as well in store. I was having seizures so my mother came to lock in the order as we didn’t want to miss out on the sale same day FYI WE WERE ALSO TOLD BY SERVICE REP THIS BED CAME WITH A PHYSICAL REMOTE AS PART OF THE PROMOTION. The bed was delivered and noticed right away sagging in the foam and the frame jolted when it would move up and down , my partner and I roll into each-other- and the best is not plush or soft it’s very hard the delivery team said give it some time for the foam to decompress. So we did!! The delivery team told me to download an app to my phone to use the base- excuse me huh? Where’s the remote? He said the app is the remote!!!! After over a month sleeping on it I Called customer service wanting to return everything for a full refund- they assured me I could but wanted to try something first so they sent out a comfort fit pad, chamber kit, new bed cover and more foam to make the bed softer it was installed today and it made the bed worse. I called cyst service to return everything while sleep number techs were still at my house they told me I can only return the mattress but they would charge me $267 to pick it up. I said hold up what!!!!! I assured them the store told me I could return everything and customer service told me that same thing. The two supervisors I spoke to were very snarky and said if the contract is signed regardless of who signed it doesn’t matter you can’t return it.COMPLETE BS- do not buy a sleep number bed with an adjustable base unless you are fully aware and okay with their return policies. ( btw my mother was told she was signing a delivery contract- SMH!!!!!!)"

"Staff went above and beyond to make me feel comfortable about buying some expensive sheets that I absolutely needed. Im as happy clam in with my new sheets and can't wait to buy more. btw, Don't own a sleep number bed but now wish I do"

"We got our bed Oct 11, 2022. In February, the bed leans a lot to the left and is lumpy. Also on my husband's side it is sliding off the bottom. Called customer service, talked to 3 different people for over an hour. Sent pictures etc. They send out a guy, with mattress straps and he says to get a foot rail. WHAT! Needless to say, no foot rail has ever come our way, which isn't the bed is gettng worse. Customer service just blows you off. So we now have an $8000 bed that is the worst bed we have ever had! Don't do it"

"Kay from Roseville, Ca store was wonderful in educating us on the mattresses that would be a great fit for us. The showroom was beautiful and the mattresses were absolutely heavenly. Sleep number offers quality bedding yo dress up my future mattress. Can't wait for delivery date and...set up. Love it ♥️ Thank you Kay for making this purchase investment a breeze"