Jiffy Lube 3087 Edinger Avenue, Tustin, CA 92780

"everything perfect, very good service, affordable prices and most importantly zero prices, I recommend this place friendly and well-trained staff."

"I'm from out of state and had a part underneath my car fall off. Before I traveled to California, the mechanics at another auto shop told me they could fix it. I made my drive down with no problems. However, this day, that part fell off and I heard it dragging everywhere I drove.I looked up auto shops in the area. This particular location has about 3 in the same vicinity. As I was driving around looking for help, none of them came out to help (and you could clearly hear something was wrong) except for the guy at Jiffy Lube. I told him what happened and that I had to drive another hour to my next location. He said he would see what he could do and said wait in my car. All of a sudden, a man pops out and says, "You're good! Whoever fixed the part previously patched it together with zip ties. I added screws to it, so it should be secured." I didn't even know anyone was under my car!! Thinking it was going to cost me a good amount or that I would have to wait a long time until someone was available didn't happen. He said I didn't owe him anything and it took less than 10 minutes. That day, Jiffy Lube was an angel. I wish I remembered the guys name. I think one was named Daniel, but regardless of name, I'm super grateful and would always recommend going somewhere where people are kind and care about others. *Kind people are my kind of people* :)"

"They were efficient with my oil change, likely because I came on a Friday morning and not the weekends. Oil change, tire rotation, and cabin air filter change were completed in less than 30 min. They use Pennzoil but I brought in my own oil."

"CHEATING PROPER PROTOCOLS, NOW I HAVE TO PAY EXTRA $$. I got an oil change back in April and had some concerns at the time, but didn't bother following up because they seemed like minor services (versus the oil change that I needed). First off, they advertise that you get a vacuuming + topping off all fluids with an oil change. I confirmed with the employee that my car had received those services, but my car did not look vacuumed nor did I have windshield fluid a couple days later when I tried using it. I paid $88 (more expensive than the dealer) and didn't even get those smaller services that I thought I was paying for. It annoyed me but I didn't think to write a review about that. Instead, I just wasn't going to go back. Now that I'm getting my next oil change, I'm seeing that there are even more problems with the services I received. My friend who works on cars and the dealership that I'm getting service from both tell me that the screw to my oil pan was put on WAY too tightly. The dealership left it at that, but my friend mentioned that it is WAYYYY beyond the accepted torque setting and is a cheating way to not properly put a washer on to avoid oil leaks. Now I'm paying for a screw replacement in addition to being told that the oil pan will also have to be replaced in the future since the screw area is stripped and will soon have more leaks. Thanks Jiffy Lube. Car services are hard to go to because it is so easy to get taken advantage of since I'm not familiar with car procedures. And my experience at Jiffy Lube is exactly that. That is the last time I'll ever go to your over-priced, cheap service center."

"Total rip off. $57 dollars to do a 5 min checklist. Went online and found a better deal for $25 bucks. Was in and out in 15 min. Avoid at all costs"