Costco Tire Service Center

"FYI before you buy! This store does not do alignment after installation. I've never come across a shop that installs tires without an alignment, but this is it. Now I have to make another trip to a decent mechanic for more money and time wasted. I strongly recommend getting tire service done through any other company. I would have paid more to go somewhere else had I known how bad this place was going to be. BUT, if you need to get tire service through Costco, go to any other location than this one. If you have to buy through Costco: - Buy your tires online and ship them to any store that isn't this one. - Immediately schedule an appt to have them installed (the earliest available for me was 2 weeks out). - Plan for the possibility that Costco's shoddy work will require more effort on your part to get fixed. Other things to consider: - They do not have separate lines for walk-ins and appointments. Even if you schedule an appt, get there early because you will have to wait behind the walk-ins. - I highly recommend not showing up without an appt. - This store is really short-staffed and the poor employees are burned out and overworked (and it shows). Don't expect good customer service (especially without an appt.)"

"Not worth the little money you save. They typically don’t have enough staff. Have to wait for extended appointments to get tires. I had a flat and had to go around 6 days with spare until could get new tire and the. Appointment to open up. Would rather just pay a little extra and get great service love Costco for everything else"

"Walked in for a patch on my tire, paid and was told it will be a two and a half hour wait. I asked a mechanic when they could start working on my car after waiting for three hours. I was told it would be another two hour wait. After standing in line for 30 minutes to cancel and get a refund I started talking to other customers who were complaining about the wait times and delays. This seems to be a normal thing based on the staff who could hear us talking and having no reaction at all. This tells me it's a management issue and they can't do anything about it. Or they just don't care and know there isn't much Costco can do about the lack of bad labor. Either or I definitely would not come here again. These guys treat the place like it's the DMV. You stand in line for almost an hour just to get a number to stick on your car. And they tell people to go home and they will call them when the car is ready. The lady in front of me only needed one tire replaced and they told her she will need to come back tomorrow. That's how slow they are. I wasted my entire day because of the slow labor so don't make the same mistake I did. Go to a reputable shop. Even pay more just don't go here unless you don't care about taking an Uber home and leaving your car at the shop for a couple days."