Basin Plumbing 26108 Overlook Parkway, San Antonio, TX 78260

"This is a first class company that deserves its standing as a HomeServe brand. I rarely do a second review on a company, but going from a 4 to 5 stars is only fair. Basin actually came to our rescue after being strung along by another company that I won’t name. That other company kept us on the hook with no water for 19 days. It was so bad we had to leave our home. Calls and desperate email were ignored. Guillermo and Jose from Basin came in and were complete pros. The job was big, but when they left, we had running water everywhere and all questions were answered. No mansplaining. No excuses. We appreciate that HomeServe and Basin made us a priority in what had become a dire situation. As for that other company. Read the reviews of local companies. It won’t be hard to identify them."

"Wonderful customer service a LIVE person called to keep us in the loop, now I wish our physician office would only to that luxury. Knowledgeable personnel and plumbers!! THANK YOU"

"They did a great job. Very friendly. We had another leak and Jose did a great job on the water leak. He was very friendly. Will use them in the future"

"We had the privilege to work with Basin Plumbing recently for a gas leak in our home. Christie in the office is amazing! She's super responsive and does all she can to help you in a timely manner. She is happy and very pleasant to speak to. Christie dispatched Guillermo to come find and fix our problem. Guillermo was fantastic! He was very professional, thorough and knowledgeable. Thank you Basin for coming to our rescue! For any future plumbing needs, we know exactly who we'll be calling!"

"Superb customer service and honest work. I’ve had Guillermo and his team at Basin plumbing repair and replace a couple things at my home and business. Fantastic customer service. When my business system gave him extra problems he was able to figure out how to fix it without breaking the bank. Love working with Basin Plumbing!!"