Extended Stay America - Rockford - I-90 653 Clark Drive, Rockford, IL 61107

"We often like staying at these with family as they all have a kitchenette it is great when you need to stay in town for a little bit. And even for a single night the rate is pretty good. It was clean and both of our rooms smelled fresh."

"First off the staff here does go beyond what they're required to do. I had a few issues going on and I was met with patience and kindness. Wally the night time clerk really does go above and beyond. If I could give him 10 stars I would. He is genuine and truly cares for the guests needs. As does all the other employees that i came into contact with. Location is great. The place is clean the other guests are all polite. It's quiet and safe. I would highly recommend this hotel to anyone that is coming for business or just a weekend away as they have stove tops and normal size refrigerators so that you can actually stock up on food items and cook for yourself. The house keeping ladies are polite and take care of your needs also if you have any. Overall great place to stay. 5 Stars..."

"In town for work, room rented for 2 months in advance. I would go home on weekends and leave my stuff in room so I didn't have to pack it back and forth. They threw all my stuff away. Thankfully it was only food items. The worst part is that they asked the other guys that I worked with that where staying at the hotel if we where coming back. They told them yes that we where coming back and still threw our stuff out. It wasn't just me They did it to They also thru my bosses food things away also. We asked them about it and why they did it and apologized but never made it right. I lost about $50 worth of food, and my boss about $60."

"The whole staff was kind courteous, and seemed like they went out their way to help me out whenever I needed it. Sorry I had to leave but I had to find something cheaper one of the best places to ever stay. Thank you for having me."

"Hall way smelled like smoke and so did the room. Night front desk said he couldn't smell anything. But met other guests at the desk complaining about the same smell. Hair and other stains in the room. Needless to say we will not be staying here again. I hope Day manager Dan fixes this. Quickly."