Travelodge By Wyndham Rockford South

"0 STARS 0 STARS 0 STARS 0 STARS 0 STARS TERRIBLE!!! DO NOT STAY HERE!!!!! EVER!!! EVEN IF MISERABLY BROKE!!!!!!!!!! INFESTED WITH NOT ONLY BED BUGS!!! FOR YEARS FROM WHAT I HEARD!!!!!! 0 STARS 0 STARS 0 STARS 0 STARS 0 STARS Place should be torn down. It's been sold and rebought many times probably because of the bugs and the building falling apart. Walked the front desk lady/manager to the room with my legs torn up from scratching till they bleed to tell her about the bug issue and she says "We've had a bug issue with that cushioned chair before" WHY IS IT IN THE ROOM THEN?!? Kicked out WITHOUT REFUND after i reported the bugs, my girlfriend stepping on glass from a broken pipe on the floor as soon as we walked in, and more of the horrendous state of the hotel to Wyndham. Took 3 MONTHS to receive a $200 refund because the very rude big front desk lady fighting it saying I recieved it already and that it went through. Took way too long and too many calls to their corporate office. They say they have "free coffee" but the lazy front desk lady isn't ever up there and has the door locked with a paper with a number on it to call her of ya need her. TERRIBLE! DO NOT GO HERE THERE IS MANY REASONS WHY NOBODY STAYS HERE!!!! Even with the prayer that the exterminator fixes the bug problem, roofs still falling, terrible staff, upper level is completely blocked off, this place needs to burn in hell. Along with the front desk lady who tried to rob not only me but the rest of the people who've left reviews too.(I'm 10000000% serious she fought corporate trying to keep my money and i dont write reviews) DONT EVEN BOTHER RESPONDING"

"I had to make an emergency stop while traveling and came across this hotel. It seemed not to be the most pleasant but the staff were super friendly and very nice. They have exceptional service as far as customer service goes. The rooms are a little out dated but very clean. I was very satisfied with my stay and every question I had from directions to food was answered during my stay. The front desk ladies were very helpful and even helped load my car when leaving because of the snow. I'm elderly and appreciate all their assistance. If you're looking for a nice place that is quiet for a nights stay this is the place to go to. And it is right off the highway. Thank you to the wonderful ladies in the front for helping me. I will definitely return if I'm in the area."

"Not good for semi truck parking. Ok for Class B trucks. On the run down side. Check in was good. No overnight staff on duty at the night of my stay. For non smoking room, it stunk of cigarettes. Very unappealing for a non smoker. Seemed like the place was under renovation. My co worker that was traveling with also agreed that even though the price was cheap, not worth staying there again. As he said, if there is no coffee in room..it’s not for him. No coffee maker. No eating places close by."

"Lady behind the counter and service cleaners get five stars for being so incredibly nice. Look, if your broke and in a bind you get what you pay for. Currently they are renovating the second floor so maybe it will look nicer. Room I stayed in was less then mediocre, however bedding smelled clean, room was old.. but I am sincere when I say the staff is so great. Basic place to lay down at night, had no concern with my safety or my vehicle in the parking lot. Plenty of outdoor lighting and no riff raff bothered me nor were seen. Will stay again as long as the nice auburn red hair lady is working:)"