La Quinta Inn & Suites by Wyndham Rockford

"Highly recommended. Room is very beautiful and spacious with all the amenities. Employees are very kind. The complimentary breakfast is awesome. They have Full breakfast. Other amenities include Gym and pool. Great value for money."

"The front desk staff was very nice and welcoming. But we had a problem with our doordash being stolen right from in front of our door at this hotel. The cleaning staff also congregated around our room every morning talking VERY LOUDLY in the hall. They were even at one time yelling from one end of the hall to the other to have a conversation and I opened my door to see what was going on. It's a shame that the complaint is on the cleaning staff being so loud and not the actual occupants of the rooms. They need to be more courteous to those staying in the rooms in early morning hours. They were talking so loud I also heard them complaining that we had the "Do Not Disturb" sign during the duration of our stay."

"I have been staying at Laquinta for several days, since my home was destroyed in a fire. I could not have been placed in a better hotel. The rooms and amenities are all updated, including a wonderful workout space and rooms containing a microwave and fridge. Breakfast is consistent and better than I was expecting. The location is next to a Walmart and surrounded by several restaurants within walking distance. The most impressive part of my stay, however, is the sincere kindness and accommodating nature of every single staff member I have encountered. From Housekeeping to Front Desk Staff, Maintenance to Management- I am met every single day with friendliness and desire to help. I will forever be grateful for the utmost kindness I have been met with every single day during such a treacherous time in my life."

"Mario was very helpful, exceptional customer service, polite. It was 2:30 am in the morning and very cold. He made sure we had a very nice room on the first floor so we could watch our vehicle. We will be back in the future and he deserves a lot of compliments from his exceptional work ethic and his politeness."

"I ended up booking a room for a night for my little brothers birthday because he wanted to go swimming and the hotel had decent reviews on the pool. I go to check in the first thing I ask is if the pool is open before I even continue my reservation. (Again the whole reason I got the hotel). The lady at the front desk was nice and told me it was open just to come down and grab a key from upfront. We take the elevator upstairs to check in our room it wasn’t cleaned properly, someone’s foot band was under the pillow and old noodles and food were in the built in dressers. My husband goes downstairs to ask for a new room or even if someone could come and clean ours and we would go swimming for the time being. The lady then tells us they shut down the pool but could move us to a new room. So we get a dirty room and weren’t able to go swimming. Not to mention we get to breakfast and there’s absolutely no food out to eat we ended up having to get take out. As a manager at a hotel I would have done things differently. Front desk lady was very nice though."