BluePearl Pet Hospital 19450 Katy Freeway, Katy, TX 77094

"The staff is friendly and kind. The doctors are capable. Everything went as smoothly as can be expected when having to use an emergency vet. Working at a facility like this cannot be easy, and I know compassion fatigue can be difficult to deal with. But I never got the feeling that the staff was just going through the motions. Going to an animal ER is every pet parent's worst nightmare. I was so grateful that the staff was so understanding when I came in and was having trouble keeping it together. I hope I don't need to utilize their services again, but if I do I know that we'll be in good hands."

"I took my baby on Sunday night the receptionist was friendly and so was the nurse. How ever the doctor on shift was not. Before checking her or doing any test he came in the room with all kinds stories of its it’s this your looking at 1200 dollars if it’s this other you are looking at 2500 dollars but we would have to keep her over night on oxygen and well the price for 6 hours is this much and after blood work and X-rays the price is this much more. If money is a problem you should put her down . So those were my options with out any test. I felt Rob and he really wasn’t listening to my requests. The only reason why I took her there was the distance I didn’t want to waste time driving further but as I was there I remember why I was so In happy with them a couple of years back with another pet, that I was push to euthanized base on their recommendation, I regretted not getting a second opinion then and I regretted going there again. I will never go there again. The nurses and receptionist were kind and helpful But the vet I felt was just thinking on how he was going to charge instead of assisting my pet. It was all about the money not sure if he was trying to make up with us what he had not made in revenue all week. Am really disappointed with this vet and the facility. I have made up my mind and will never risk my pets life again by going to this facility just because it’s close by. I will make the drive to get the proper help"

"This place took my girl right in. She couldn’t walk so they wheeled a gurney out to the car to bring her in. They were very honest about what tests they offered vs the ones that would be the most relevant. Unfortunately my baby didn’t make it, she was 13 and in heart failure, the staff gave my family all the time we needed to say goodbye and cry and gave her chicken, let me wrap her up in her favorite blanket. Then a week or so later I got a hand signed card wishing me condolences. I thought it was so sweet. Very great staff."

"Any time I needed emergency vet care for my dogs, Blue Pearl was great. I’m a nurse so I know what to expect when my dog had congestive heart failure or cancer. They’re caring and considerate. I’ll always use them for emergencies. Thank you all!"

"Dr. Ying, Pablo, and Tara are all amazing! I brought my Mia in after she and our other dog got into a fight. Her eyes was popped out. I told them from the beginning that I had absolutely no way to pay (3 months of $700 electric bills and some other unexpected bills wiped us out). They immediately took Mia back, gave her strong pain meds, popped her eye back in place, and trimmed her nails. They sent us home with pain medication, and I was given a $271 bill with 30 days to pay. I am beyond thankful to this amazing team! God bless you all!"