Spring Green Pharmacy 1443 Farm to Market 1463, Katy, TX 77494

"Do not do send your prescription to this pharmacy. I called in to check on my prescription, the owner was very rude. Referred to me as “those kind of patients.” I have a letter from my insurance company stating that I got approved for a prescription and was even going to drive up there to show him a copy, but it is not even necessary. I shouldn’t have ignored the bad reviews. Please do not ignore the google reviews. Definitely avoid this place. Very unprofessional and rude!!! I will also be leaving a yelp review. They do not deserve a star. I wish there was an option for zero stars.. Horrible experience!!"

"Great service always! Very courteous! Above and beyond service!"

"Rude and careless people. Delayed prescriptions because they “forgot.” I asked when they would be sent and still said “yeah I don’t know what happened, should be there by tomorrow.” A week later and still nothing. Their response “ I don’t know what happened”"

"Honestly if I could give 0 stars I would. My prescription was sent to them and as soon as it was ready I was called to make a payment. This wasn’t the issue, the issue was that when I went to go pick them up 2 weeks after only 2 of the 4 of my prescriptions were ready but 2 weeks prior I was called about all 4 being ready. I was told that my prescription would be ready on Monday and I said ok. I called today to make sure that they were ready, the woman asked for the name of the medications and I told her that I didn’t know the names but I know what type of medications they were. She put me on hold and then came back to the phone to tell me she doesn’t have them then put me on hold AGAIN and then gave me 2 different types of meds that I did not mention then put me on hold again and came back and I told her I just want to know if my medication is there. She then put me on hold AGAIN and then passed the phone to someone else who confirmed what I needed to know. Overall work is just sloppy with whoever answers the phone, she gave me the same difficulty 2 weeks prior as well as yesterday. Won’t be returning. Sept 29th,2023: I went to go pick up my prescription today and I was told that they did not have it after I had called days before to ask if they had it and after going back and forth with being on hold I was told they have it. I gave the woman my name one more time with my dob and I guess she went to the back to call her manager to ask about my prescription. She then came back and told me that because of my review where I said I will not be returning they ended up refunding my money and canceling my prescription. I was NEVER notified about my prescription being canceled and my money being refunded. I didn’t receive a call or email. I walked out frustrated at what just happened. I decided to turn around and ask them to have my prescription transferred and when I tried to opened the door it was locked. Keep in mind on Saturdays they close at 8pm which means they locked the doors immediately after I left, I stood there on the phone with my mother telling her what was going on while the other employees just stood there looking at me. It wasn’t until I finally walked away that someone came to actually help me. You guys are honestly the worst pharmacy I ever been to. You have all those people and the ONLY person who even cared enough to acknowledge me and try to help me and even go the extra step to call someone to help her give me an answer about my prescription deserves a raise and to be promoted. The rest of you were ABSOLUTELY NO HELP and the Asian woman is worst."

"Owner takes advantage of drivers. And talks to them very disrespectful. Under pays and doesn't even do background checks. So you don't know who is delivering you meds, and knocking at your door. Be careful ... And a bunch of teenagers filling your prescriptions. I feel really sorry for anyone who has to deal with the manager Harsh."