https://theconsignerie.com/ 1900 Preston Road, Plano, TX 75093

"The lady who owns this place is extremely short with customers, dismissive and rude. She does not want to work with the customer selling the piece. Also items are really overpriced. I would not Reccommended this resale store over places around the corner. There’s another consignment store right behind it with an owner named Paul who was much easier to deal with and sold my piece within a couple weeks when I pulled it out of this place. She does not have good customer service at all. Not good experiences here."

"Lots of very high-quality items, good prices, and a very personable and knowledgeable owner. I had a great experience, love this place!"

"DO NOT consign anything here! The owner Todd Shevlin is one of the most unethical and incompetent persons I have ever met! I purchased a home in the area and the previous owner installed a beautiful chandelier that sells for $1,700 new. The chandelier does not go with our remodel so we decided to consign it with The Consignerie for $1,000 and we would get 50%. Todd wanted me to install the chandelier in his store because he did not know how to install light fixtures. I told him that I would not install it because I did not want to accept responsibility if it fell on someone/something. He hired a person to hang it. Instead of using the hardware that came with the chandelier, the hired help used his own hardware. The hardware that came with the chandelier is 2 fine threaded screws that maintain a tight fit. The installer used course threaded fasteners that resulted in a loose fit and caused the chandelier to sag. Todd thought that the crossbar bracket that came with the chandelier was weak and that the sagging was due to it bending from the weight (the chandelier weighs 43 lbs and I'm sure the designers of the chandelier appropriately designed the bracket so I'm not sure why he thought this). He took the bracket to Home Depot to find a replacement, got side tracked, and left the bracket in the shopping cart. After several days of not hearing from him, I called him to ask if the hired help was able to install the chandelier. That is when he told me that he lost the bracket. He apologized and said he would pay for the replacement. I went to about a half dozen stores to find the bracket but no one sells it. I told Todd that I could not find anyone who sells the bracket and that it is a custom made part for that chandelier. At this point he stopped replying to my texts and stopped answering my calls. Then he texted me saying that he will not accept my chandelier and that I should come pick it up. I confronted him about losing part of my chandelier and he plays if off as if the bracket was his part and that he did not lose part of my chandelier. I told him that the chandelier is worthless without that part and that we could take it to small claims court if we could not settle it ourselves. That is when he changed his tune and started looking for the bracket. Luckily, I was able to contact the manufacturer and buy the part (this is much harder and time consuming than it sounds). I went and picked up my chandelier and Todd reimbursed me (why would he pay me for the bracket if it was his bracket?). I'll give him credit that he paid me back, but only after I threatened to take him to court. He is a shady and unethical person. I have attached photos of our text exchange. My phone had this glitch where someone's response would appear above my text. That is why his "Yes Sir." text appears above my question."

"This is a unique store with all types of retro and high quality furniture. Worth a visit to find that one of a kind piece for your place."

"This place is wayyyyy overpriced. I have seen items in here that are marked up by almost double what the same item would cost new. The two ladies who work there are very nice. The owner, Todd is a complete asshat. He has had stuff in there for years, and still isn't willing to budge on price. Save yourself the trouble and go somewhere else. If you do go here, go on a day when Todd isn't there."