Weir's Furniture 5801 Preston Road, Plano, TX 75093

"We had a great experience up until delivery. After extensive research, we purchased a $4k custom sofa. We needed it to be something that would last. At delivery, the armrests came in below the standard and selected height, hardly armrests at all. We also noticed a few other imperfections of the fabric and pillows that we were told would be handled by the technician. When the technician came, he measured and discovered the same inconsistency. Instead of repairing the minor flaws, he submitted it to his supervisor. We were told by our salesperson and the tech that Weir's would resolve the armrest issue by contacting the manufacturer (Sherrill), or resolving it themselves. Either buying back or sending a correct one. It's been almost a year of back and forth with various people from weir's and none of our minor or major flaws have been addressed. They stopped contacting us all together. The after sale customer service experience is completely the opposite of our purchasing experience. Sad since we intentionally chose the local business over NFM down the street!"

"If you're looking for the best furniture, paired with an excellent buying experience from start to finish then don't waste your time at NFM or any of the other furniture store, go see Tommy Vining at Weir's Preston Rd in Plano. Tommy is a true professional, he is upfront and honest, he listens to your needs and has a great personality. He's been with Weir's for over 38 years and his knowledge and attitude is first class. Weir's has a huge selection of high quality furniture for every room in your house. Tommy, thank you for your time and keep up the amazing work!!!"

"Tony at Weir's is fantastic. He helped me all the way to find a piece of furniture I have been looking for. He is also a great communicater! We communicated through the order process and he kindly answered all my questions. He knows what exactly customers need and want. Thank you, Tony for your great service."

"Richard Edwards at the Weirs furniture store in Plano did a fantastic job of helping us with the selection of our new living room furniture. He was very knowledgeable, moved some of the furniture around to help us see how it would look together, and was overall very helpful. He answered all of our questions and made the experience more enjoyable."

"I have been so pleased with service I have received by Richard Edwards and love all the furniture he has helped me select."