Geek Squad
6525 Grand Avenue, Gurnee, IL 60031
About the Business
Geek Squad is a technology institution located at 6525 Grand Avenue, Gurnee, Illinois, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installations, repairs, or troubleshooting, we are here to help.
As an Apple Authorized Service Provider, you can trust us for repairs and solutions. Our In-Home Advisor can visit your home to create a customized plan for adding new tech or appliances. We offer same-day Apple repair services in many locations.
Our services include phone repairs, computer and tablet setups, TV mounting, smart home installations, appliance repairs, car electronics installations, gaming console repairs, camera and camcorder repairs, and more. We are available 24/7, 365 days a year to provide support online, on the phone, in your home, or at Best Buy stores.
Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you may have about your products. Visit us today to discover inspiring new technology and stay up-to-date on the latest tech innovations.
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Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
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Location & Phone number
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Reviews
"Go elsewhere for products at Gurnee Best Buy and Geek Squad service. Our washer has broken down twice now after a year. This time we have been without a washing machine for two weeks. It’s still broken. They will just push your appointment back so I hope you have a laundromat nearby."
"Geek Squad Driver from this facility deliberately brake checking other vehicles on the road on Washington while traveling under the speed limit in the left lane (for approx 6 miles mind you) and then making taunting gestures to passers by in the right lane. Could not get a license plate or reference number as it seems this driver wanted someone to rear end him. I will make sure to never use the services of this facility."
"On the positive side, I can say that the associates I met with were respectful and easy to talk to. However, on the whole, my experience here was a downer. I came in with two Apple devices and a list of items that needed to be fixed on each computer. I was rushed through the intake process before I was able to completely explain all the issues with each device. Then I was asked to buy devices and a subscription I did not need. When I picked up the devices, none of the problems with either of the devices were actually repaired."
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