Menards

"BUYER BEWARE!!!! ZERO CUSTOMER SERVICE! We bought a brand new snow blower here yesterday. Got a Troy-Bilt to be exact. Husband put in the oil and gas and fired it up. For not even a third of the driveway done and it seized up. Wouldn't start via electric start or pull start. Husband goes to return it (exchange would have been fine too) and he's told they can't take it with gas in it. So..he buys a tube and gas can to get gas out. Goes back into store and us told by "manager" sorry, can't take back anything that has had gas in it. Sends my very angry by that time husband to small engine repair shop. Had to give them $40 to even look at and he was told Troy is very picky about these things and it would be there for a while as in days or weeks. WORST EXPERIENCE EVER!!!!!!"

"So, I am not one who usually goes out and positively reviews a big box retailer like Menards but making an exception here. We just broke down our Christmas tree after a month of having it and I have to say that it was an excellent tree. Still green and lush after a month with only adding water ONE time! Additionally, when comparing prices for trees at smaller lots which we usually patron, our tree this year from Menards was $70 (~6.5ft) vs $135 (~7.5ft). I had (regrettably) purchased a real tree from a Home Depot a few years back that turned dry and brown after only three weeks with water changes so I was skeptical this year going with Menards after experiencing the local lot sticker shock. Couldn’t be happier with the decision to pass and get the one from Menards and will do so next year as well. One knock on the Menards experience was that we had to drag the tree from the garden center through the store to the front register to ring it up and then back to the garage door by the garden center where we parked to tie it to the roof of our car ourselves. The garage door appeared to be singularly purposed for the very reason of loading large purchases from that area so it made zero sense. The excuse from the employee was that the garden register was not open… also, the smaller lot guys will hoist your tree onto your roof and tie it down for you: not here. Wasn’t the employee’s fault as he was very nice and helpful to the extent he could be, but that is the type of stuff you deal with when making purchases from large retailers."

"I recently purchased Klearvue cabinets for our Kitchen and the whole process was made easy by Alex, Jim and Sebastian in the Cabinet department! VERY professional and knowledgeable of their products."