Artisan at Lake Wyndemere 2109 Sawdust Road, The Woodlands, TX 77380

"I’ve been living here now for 8 months. What sold me on this property was the outdoorsy cabin feel it had. The view of the lake and how it’s tucked away and quiet. The apartment itself is very spacious inside, the only thing i would say is that they did not do a well job when painting as all the paint was coming off since i moved in and continues to easily come off mostly by the doors. The neighbors I have met so far are really nice and friendly. I’ve had a couple of issues arise now since living here, one being the noise after 10pm during the week from my neighbors (they seem to have a surround system) at the time Nubia was able to handle that complaint and it got better. Recently it’s been the parking issue, i started working late at night and noticed that if you don’t get home by 8pm there is no parking spot available near your building. And if you come in after 10pm there is NO PARKING anywhere (not even by front office). The complex knowing they have limited parking for the amount of residents they have shouldn’t be enforcing towing, yet they do. The only spots that don’t get taken are handicap spots, which unfortunately i was forced to park there a few times. They recently started enforcing towing, without any warnings or solution first for the lack of parking. Which got my car towed and took $350 to get it out. They did not offer to at least give me a credit or discount on next months rent for the trouble to something they could’ve avoided. Yet they allow broken down cars to sit in spots or have residents who own garages that dont use them and take up empty spots. They don’t have assigned parking so it is just first come first serve. To my knowledge, the parking issue has not been addressed and I have yet to hear from their supervisors after several times of reaching out. Update 11/9: They finally responded to my emails but with no solution on how to provide better parking for the residents. There is currently no standard practices in place. No parking permits. No visitor spots. No reserved parking. Just open spots and several handicap spots. Update 1/22: The complex has now added 3 electric charging spots for any future resident that has an electric car(there’s no residents currently with electric cars) This is great for future residents with those needs and for the time being other residents are allowed to park there so that’s good for now. However, i continue to see several cars that have been tagged as broken down but continue to sit in those spots and have yet to be moved. So the lack of parking spots is still present with no solution to help alleviate that. Amenities: The gym is small and lacking a lot of the accessories needed for the machines. Haven’t used the pool yet but it looks decent. Dog park is ok but could use an upgrade and walking areas with hammocks need to be replaced."

"We like our apartment and the area. It's a good property. However, the trash service didn't take our trash out recently, because 'the bag was strained.' So I took the trash out myself. The bag did not break, by the way. Then, we get fined for a 'violation'. I had to pay to take my own trash out. The service was not provided, and I had to pay a fine because of it. Petty things like that will cause you to lose residents. Willing to change my review if the unjust fine is removed. I would understand a fine if the bag broke. But they didn't even take it."

"This is home. Out of curiosity I have been looking at prices & apts since my lease is up soon. I thought I would share why this is home for those of you frustrated with the market out there. I decided to stay. I have lived here close to nine yrs. Management was good when we first arrived here. We did go thru Management changes that were challenging. One of the top major reasons we decided to stay as a family is our current Management. Mr. Jordan Green. We call him Jordan. He is an asset to our community not just as excellent Management with terrific customer service skills, he is kind. He teaches by example & cultivates kindness. He is good person who always has his eyes & ears open. He welcomes communication with an open door policy. We see him drive around & he stops while we walk our pups to greet us... my niece thinks he is super cool. She met him a community office party. It is easy to see they are a team. I like he is great with kids, too. He listens to them. In general we call about a concern & he is on it. I believe in excellent customer service & have high standards. I do not waste my money where I am just another number. I have been living by choice in apts for decades now. I prefer a close knit community with everything I need. I can walk into Jordan's office & give the crew a cake as a thank you. It is being family. He stops everything he is doing. We belong here. He helps make it home. We are blessed and lucky that our newest Management is an integral part of why Artisan at Lake Wyndemere is home. We live in a spacious 3 bdrm, 2 bath, 2 car garage. It is beautiful here. I enjoy walking my service dogs daily. As a photographer it is wonderful place. I especially love the lake we are on. I included a few photos that help make it home. I believe in this campus I call home so much so I referred two other people who moved here. I also referred my sister, a single mom who works hard. Jordan makes sure she is taken care of. He helps with my family when unexpected family tragedy happens. He checks in on us. Who does that anymore? In a time people are all technology, impersonal & good customer service is hard to find, that is special. I face that the bottom line is money. People are an important part of the meaning of "home." Thank you Jordan. You are a reason many of us call Artisan at Lake Wyndemere in the Woodlands home."